I'll put it this way.. There is a lot of potential for improvement here.
Tax Professional at H&R Block (seasonal contract) (Ancien employé) – Calgary, AB – 26 mars 2019
I have never worked for a more awkward, mixed up, disorganized company in my life. Most employees leave. Some very good people stay and try to make a difference. A typical day at work consists of trying to function despite completely awkward and inefficient technology and equipment, ineffective training, and disorganization.. The co workers are wonderful, dedicated and literally run around trying to inconvenience the customers as little as possible and save the company from as much embarrassment as possible. The company has been in a seasonal business for 50 years and you would think they just started yesterday.
Productive and fun place to work and meet and interact with clients
Tax preparer (Ancien employé) – Kelowna, BC – 11 août 2019
H&R is great place to work at with a team of wonderful coworkers and managers, having the opportunity to meet new clients, and learning and improving your knowledge of tax preparation. The support of senior tax preparers makes it possible to get the job done in a fast, accurate, and professional manner. The offices that I had worked in and all others that I had visited during the tax seasons while working there were pretty clean and organized. The hardest part of the job was when during an appointment while preparing a client's tax return revealing some unexpected information by the client that was requiring additional time was causing the next scheduled client to wait for their appointment too long and of course becoming unhappy.