H&R Block
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Avis des employés pour Tax Preparer chez H&R Block

Intitulé du poste
Tax Preparer76 avis
Lieu
Canada76 avis
76 avis correspondant à votre recherche
Voir les 12 412 avis
5,0
Équilibre vie professionnelle/personnelle
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Fast-paced seasonal job, it is good for anyone to learn Canadian Taxation they train you for the war, first of all, one needs to take the Taxation Course here, and they will offer you the job.
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3,0
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Training was horrible. Although the boss was nice, she was a micro manager. Constantly changes her mind on how she wants things. Minimum pay for an extreme amount of work. And no OT to get caught up. Just a ridiculous pace, then nothing for rest of year
Points positifs
Training is provided
Points négatifs
Low pay, low hours, boss is micro manager, no benefits
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1,0
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Paid bottom of the barrel wages. Although promised bonus they can revoke it at anytime(company did less sales then previous year but my metrics were the same). Not much room for advancement as there are limited year round employees.
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4,0
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There were great bosses as were co-workers until the new manager came into play in 2008. I have not reapplied to H&R since because of her. I have never been treated so unfairly or with disrespect in the 25 years, I worked for the company as I was that year. I was/am deeply disappointed. I worked in almost every office throughout the years. I did report the incident but to no avail. I would have liked to work for H&R again but not with an abusive boss like her.
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3,0
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I feel like being paid minimum wage to do people's tax returns wasn't enough considering how much confidentiality goes into it, as well as dealing with people's financial life. The pay just wasn't worth going back.
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1,0
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Terrible system of paying for taking their Tax Course in order to get a job offer. You get hardly any hours and if you do not take the Tax Course the next year then can not work there. Pays only minimum wage or 25 cents more!
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3,0
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It is seasonal work. When tax season is over, everything is packed up and removed. I was hired again to work in their head office one year. Just worked and finished more returns. Seems management changes every year.
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5,0
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Enjoyed my time working there. Met lots of nice people and nice when you can help them achieve the most from their income tax return. Regular hours and an hourly wage and commission based wages are both available
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4,0
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My experience with this company is excellent. The only drawback is that this job is not year round as such you cannot depend on this job alone for your living.
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3,0
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you need a better customer/client service understanding to be able to successful in this company as a second job. It is seasonal position either you don't need a full time job or you are working for hobby.
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5,0
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I had done income tax returns for family and friends for years and this way, I got paid for it. I really enjoy doing this kind of work. The hours were great and I learned a lot about CRA and financial information that helped me in my own situation.
Points positifs
Summers off
Points négatifs
None that I can think of at this time
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5,0
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flexible schedule,Learn tax theory,excellent management,its really enjoyable workplace,all the staffs are very friendly and helpful they help each other in every steps .
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4,0
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H&R is great place to work at with a team of wonderful coworkers and managers, having the opportunity to meet new clients, and learning and improving your knowledge of tax preparation. The support of senior tax preparers makes it possible to get the job done in a fast, accurate, and professional manner. The offices that I had worked in and all others that I had visited during the tax seasons while working there were pretty clean and organized. The hardest part of the job was when during an appointment while preparing a client's tax return revealing some unexpected information by the client that was requiring additional time was causing the next scheduled client to wait for their appointment too long and of course becoming unhappy.
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1,0
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Very Poor management. Totally unqualified and unprofessional.
Employees very under paid for the amount of work.

Management did not appreciate employees going above and beyond for the company. There was no loyalty to the workers at all.
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4,0
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Typical day at work was waiting for people to come in and do there taxes. Busy at times where you were going through one tax return to the next. All different places so work culture is professional but different.
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1,0
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Although training seems extensive, workers are not well prepared for what a typical day is there. we're thrown into situations and basically told to figure it out
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4,0
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I really enjoyed working at H&r block. There were issues with the management staff, as well as some of the customers and the way some of the things were being done.
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4,0
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Employees in H&R Block are nice. Good customer service. We helped each other. Managers are supportive. Learn a lot about tax and legislation. Pay is less.
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3,0
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I loved working there. The staff were like family after just a few days into the season.
I learned all kind of things about how an office is run, learned how to use an atm for receiving payments, and how to use an electronic software for managing clientelle and storing there info etc.

But I felt that some of the things that were expected were unethical, and certainly put off customers, many of whom went else where the following year. and expected were unethical, and many of my bonuses were lost because of the receptionist, not on purpose however....

We were not trained well on the software, which made us look bad to clients, and caused a waste of time correcting errors.

I am a single mom, and asked to never work on Sundays because it is my family day, but had to work every Sunday.

Also I have a handicapped son and need to be able to plan well each week for people to take care of him , but we were never given a schedule for the next week until the day before, which caused much trouble for me.

On the other hand, when he had to go to hospital, or had seizures they let me go as needed.

I enjoy this kind of work immensely and would go back except for these things.

The fellow workers were wonderful. We had been taught how to handle office politics and such but there was none.

The Receptionist were great.

The hardest part of the job, dealing with people whose price was raised before pick up
Points positifs
good fellow workers
Points négatifs
poor training for their software, . Even people who had worked there for years had trouble with this new software
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4,0
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This too was a challenging job, there are so many different aspects to know and cover in such a short season. A typical day was never as planned, everyday was a learning process, the management was very minimal, there was a vast workplace culture, The hardest part was dealing with upset clients. Getting the job done at the end of the week and making quota.
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3,0
Équilibre vie professionnelle/personnelle
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Not a lot of support for new hires. Very much a culture of pushing clients through quickly. Pay is too low for first year employees. Not a great place to work.
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Note globale
4,2
D'après 12 412 avis
5
6,2 K
4
3,5 K
3
1,9 K
2
505
1
414
Notes par catégorie
4,1
Équilibre vie professionnelle / personnelle
3,3
Salaire / avantages sociaux
3,5
Sécurité de l'emploi / évolution de carrière
3,9
Direction
4,0
Culture d'entreprise