H&R Block
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Avis des employés pour Tax Associate chez H&R Block

Intitulé du poste
Tax Associate47 avis
Lieu
Canada47 avis
47 avis correspondant à votre recherche
Voir les 12 399 avis
5,0
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Greet the client, and prepare the personal tax file, and then hand it to the front disk to process the payment or get an instant refund.
Workplace culture is very friendly, senior staff are always ready to help and support
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2,0
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Poor pay, no benefits (except stock option), mostly seasonal. Stressful environment, many clients lack proper documentation, etc. Mgt tough to deal with.
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5,0
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Good place to gain some experience , filling tax returns , gain customer service experience . Also you will have some challenges for achieving the target
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4,0
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The courses about taxes are really accurate and updated, The most important thing is helping the client fo get a maximum refund, for that reason your customer service is the best asset to get a relation between client and company, however, they are missing guidance to internal duties which are the problem to be comfortable when you start and try to grow in the company.
Points positifs
Good courses in taxes
Points négatifs
missing guidance to internal duties, and if they can cut your schedule in the same day that you are working.
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3,0
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You must like taxes and everything that comes with it. This was not the job for me and I would not work here again. There is a lot of change in the industry and they are still trying to figure out how to deal with the online services.
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5,0
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During tax season challenges come in as preparing a good tax return and making the clients pay the minimum for the services provided by us. We had to finish the simplest return in 15 minutes with all documents signed and payment taken. The workplace environment was very friendly and professional. Though we all competed for our bonuses but we had no personal issues with each other.The most enjoyable part was when we met our daily goals.
Points positifs
Flexible days and timings
Points négatifs
Long hours
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5,0
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If you like learning and helping people, becoming a Tax Associate is quite enjoyable. Clients attend appointments usually one on one or come as a family. A review of tax information is performed with clients and the process of filing is explained ending with a refund or amount owed. Some interviews are simple and straightforward; others are more complex. Senior Tax Associates are always available to assist. This job is only available from February to May. The requirement and criteria to do the work is time consuming and voluntary; you must study as a group. There is an Exam to pass to qualify.
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3,0
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I very liked this job, preparing income taxes. I would recommend this job to anyone who likes the routine job and communications, relationships with new clients.
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2,0
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Pay minimum wage. Staff changes very often. Good for students or as an additional income source. But do support the associates with well maintained tax software and professional material.
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3,0
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always learning and great satisfaction knowing you help someone
resolve there tax questions, when you have the knowledge and if

not yourself someone within your organization can help
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3,0
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This is ideal for new comers to Canada or somebody who wants to enhance their taxation knowledge though classes and on job training. It will build solid foundations for the tax knowledge. The hours could be flexible but if you don't take enough shifts, you won't finish many returns for practical experience. The cons are that the pay is low for starting and the hours sometimes are not enough at the beginning. Depending on office locations and the office leaders, the experience could be different. Definitely cannot make a living though it before turning to senior level. If you are only looking for part-time, this could be for you but you have to look for another job in May every year unless you are hired as year-round emlpyees.
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4,0
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A seasonal job
enjoy meeting with clients

a good learning and working experience

not a permanent job

no benefit

provides an excellent customer services training
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2,0
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Working at H&R Block taught me how to work quickly, and efficiently under pressure. Having clients sit with you while preparing their tax returns allowed me to gain valuable experience in dealing with people, as well as having to master communication skills.

H&R Block was very flexible with scheduling, which I appreciated. There was a great training, and always other associates that you could call on for assistance if required.
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5,0
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very good training .pleasant working environment .
good encouragement by management you can decide your working hours and motivated by your colleagues

good incentives
Points positifs
very good training, pleasant working conditions
Points négatifs
short season from the 15th of February till the 1 of May
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4,0
Équilibre vie professionnelle/personnelle
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Learned to prepare simple to complex tax returns and file tax returns using electronic software. Interview clients to get a thorough picture of their financial situation. Recommend additional services available. Uncover potential deductions and credits and advise against potential tax liabilities. Uphold the promise to deliver the maximum refund guarantee under the law of government. Establish outstanding business relationship with existing clients and build strong rapport with clients in order to spread work-of-mouth referrals from existing clients. Overall, a very rewarding experience.
Points positifs
Learning about the complexity of the Canadian Income Tax System, work with a great team of Tax Professionals
Points négatifs
Work hours require flexibility. During peak weeks during the tax season, overtime but during less busy weeks, hours can be reduced.
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4,0
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I liked working with clients and being able to help them fill their personal income tax returns! Management was great and they let us work independently and only required us to report to management if necessary.
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5,0
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A good place to start for new grads. Comprehensive training and friendly staff. They take you from a novice to an expert in income tax preparation over 5 seasons
Points positifs
Professional experience
Points négatifs
Temporary job
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3,0
Équilibre vie professionnelle/personnelle
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Most of your co-workers there are high aged group of people. If you were a young university student or a new graduate, it is a little bit boring to stay in the office for a whole day without filing tax for clients.
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4,0
Équilibre vie professionnelle/personnelle
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1. Assisting clients with their concerns about their personal taxes

2. Working together with colleagues to solve problems


3. Handling phone calls and following procedures to handle difficult clients.


4. Updating files and filing taxes electronically
Points positifs
Management and staff are very supportive and knowledgeable.
Points négatifs
Seasonal work. There is no advancement in the company.
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5,0
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I loved my work at H&R Block and can not wait for the new season for 2016.
I enjoyed the team that I was placed with and never felt like I was left out on my own to handle problems they really helped you help others.
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5,0
Équilibre vie professionnelle/personnelle
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The other associates were always helping you with issues. Upgrading in education was covered every year to be successful. Own private cubical for quiet working environment. The customer service atmosphere made daily employment enjoyable. A lot of knowledgeable staff to work with.
Points positifs
Good Incentives
Points négatifs
Area
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Note globale
4,2
D'après 12 399 avis
5
6,2 K
4
3,4 K
3
1,9 K
2
505
1
413
Notes par catégorie
4,1
Équilibre vie professionnelle / personnelle
3,3
Salaire / avantages sociaux
3,5
Sécurité de l'emploi / évolution de carrière
3,9
Direction
4,0
Culture d'entreprise