Avis des employés pour Customer Service Team Lead chez H&R Block

Trouvé 9 avis correspondant à votre recherche Voir les 11 157 avis
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5,0
Equilibre vie professionnelle / personnelle
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Great People/Great Place
Office Manager & Customer Service Leader (Employé actuel) –  Dartmouth, NS15 avril 2019
Seriously flexible work schedule. Rate of pay is great and there are bonuses and incentives to go along with your hourly rate of pay.
The people at this organization are truly wonderful! It felt like a family after the first day.
Points positifs
awesome work/life balance
Points négatifs
wish tax season was longer lol/temp contract
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5,0
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Great Place to get started
Customer Service Leader (Ancien employé) –  Thunder Bay, ON8 septembre 2018
H&R Block was a great career starter for me. They give you all the training you need to succeed in your career. They aren't so much as a long term/fully time work but they are excellent seasonal.
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4,0
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It feels good to help people file their taxes, know their benefits etc
Customer Services Leader (Employé actuel) –  Burlington, ON21 avril 2018
The hardest part of this job is dealing with people and managing their expectations. The most enjoyable part is when you discover someone has a refund from taxes.
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4,0
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Very interesting job
Customer Service Leader (Ancien employé) –  Calgary, AB10 janvier 2018
It was very interesting job, everyday I've learned something new. I've met a lot of new nice people who were customers and co-workers. The hardest part of the work was peak of the tax season.
Points positifs
Free submission of personal tax return done by tax professional.
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3,0
Equilibre vie professionnelle / personnelle
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seasonal
Customer Service Leader (Ancien employé) –  Kamloops, BC4 juillet 2017
Tax season is a stressful time, working at a tax office during that time can be very stressful. It tended to be a lot of trial and error, even with the training at the beginning.
Points positifs
free tax return
Points négatifs
no clearly defined expectations
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5,0
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hr block
Customer Service Leader (Ancien employé) –  Edmonton, AB10 mai 2017
it can be a great place to work, but its seasonal and the wages suck.
As well as having to deal with ignorant people as well as some people you have to work with can make it difficult.
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3,0
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Normal workplace, amazing co-workers
Customer Service Leader/Tax Pro (Employé actuel) –  Newmarket, Barrie, Aurora, Richmond Hill17 juillet 2015
Gained great customer service experience, not satisfied with the management, the hardest part of the job is to handle a line of angry customers who were late with their tax filing, the most enjoyable part of the job is to talk with absolutely different people and provide them with good advices regarding taxation and after that to see smiles at their faces, liked to handle anger, liked to help seniors and customers with low income
Points positifs
Good relationship with colleagues
Points négatifs
Small payment
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5,0
Equilibre vie professionnelle / personnelle
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Excellent for Seasonal Employment
Customer Service Leader Seasonal (Employé actuel) –  London, ON28 janvier 2013
A typical day at work would be opening the office/closing, managing customer flow, addressing client concerns, answering phones, filing, writing and investigation of client concerns with Canada Revenue Agency and other departments. Day to day bookkeeping, processing payments and auditing books. Scheduling and managing employee work hours and appointments. The most enjoyable part of the job is the interaction with the client and helping them out.
Points positifs
variable hours to adjust to your personal life
Points négatifs
don't get paid for breaks or lunch
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4,1Équilibre vie professionnelle / personnelle
3,3Salaire / avantages sociaux
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4,0Culture d'entreprise