Properly train every one on all points of service, prepare each weeks schedule a week ahead as much as possible. Don't give bonuses to the receptionist, because she is the only one who can do cash back. .Don't raise prices for clients because they picked up there drop offs after the price range. in other words keep the quote they got.
Does anyone still work for H&R Block? I want to register for the course starting next week, but need referral code for a discount.
Yes. the course starts in Sep every year. If you need a referral code for a discount, I will give you next year
No because Tax season starts January of each year. The hiring process completed on end of December the year before.