Awful! Zero work/life balance, not worth your sanity!
Store Manager (Ancien employé) – Canada – 7 août 2019
Used to be an amazing place to work. But this last year has taken a turn for the worst! They have top 40 selling days where you are required to work- no exceptions (even when booking vacation) they also have about 12 weeks of blackout where no vacation is allowed- so you basically can only take time off in Jan, Feb and July. They send tons of daily emails of things to do, on your already busy week and sometimes even send 3 or 4 emails regarding the same instruction (from the first, but altered slightly )- so you’re left doing the same thing 4 times before it’s actually done. Sometimes they send a list of things to do at 5pm and say it must be ready for next day by open which puts a lot of pressure on the closing team. When you ask for support on something, they don’t reply to your emails and if they do it’s put back on your shoulders to come up with every solution. They require 5 weeks of published staff schedules but always change the visual planning so you have to re-schedule your team accordingly and it’s usually not a 100% set schedule until just a few days prior to the next week. They claim to have a huge focus on people development but that’s only if your face fits and you’re already 100% doing the job you’re applying for; otherwise you’re useless to them. They don’t give you many hours to use in a week so while trying to do your own tasks/job, you are also doing the job of a part-time sales advisor and even a visual manager.
It’s a great job for part-time staff / super fun for an after school job, but management ? Don’t waste your time ! You will lose yourplus... mind working here!! This company has lost half its managers in this year alone!moins
Birthday off with pay, good salary, 7 sick days, 3 weeks vac to start, great benefits
Poor Area Team (Head Office), lack of support, work every weekend/holidays, no hours to schedule, poor planning, lots of pressure