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Avis des employés pour Customer Service Representative chez H&M

Intitulé du poste
Customer Service Representative12 avis
Lieu
Canada12 avis
12 avis correspondant à votre recherche
Voir les 7 953 avis
3,0
Équilibre vie professionnelle/personnelle
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Culture d'entreprise
it was a good place to start a first job, good training. made a lot of good memories with a lot of amazing people. however, management always failed to lead as an example
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5,0
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Very friendly staff. The management team is great and always there to help and support. They are very flexible with scheduling and are very understanding of priorities.
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2,0
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Management needs a serious revamp; aside from that, it is a fairly well-ranked place to work in my books. You meet some really great part-time sales advisors, who are like-minded like yourself, allowing for a better work experience
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5,0
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Amazing people to work with, pretty outgoing and social people. Have weekly snacks and food in the staff lounge. Managers are pretty calm and outgoing and understanding.
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1,0
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A typical day at work would be managers pointing and treating you as a child when they want to throw their work on you. Managers treat employees like slaves, write ups are given as an excuse for managers when they are not fond of you. Minimum wage job that gives you a raise based on perforance every year, which managers deny once the year arrives. Staff is mistreated and used to do tedious tasks managers dont want to do.
Points positifs
nice coworkers
Points négatifs
cut hours, low wages, unfair treatment towards employees
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5,0
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Working a the contact centre in the UK was a great place to really learn about the corporate culture and see how easy it is to advance in whichever direction you feel more comfortable. Great company that do so much to make sure the staff know they are appreciated
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4,0
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Enjoyable work place, nice benefits, responsible training procedures.
Average hours for retail, hardest part of the job is the high turn over rate- constantly training without compensation.
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3,0
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Standard retail
The Xmas parties are fun but you dont get to be creative with displays.

Overtime was good as i worked part time and the atmosphere was fun
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4,0
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My job extends out into the world of one on one in fast paced fashion consumerism. It has it's highs and lows, and I have been doing it for many years.
Points positifs
Have learned a lot
Points négatifs
Emotionally draining
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5,0
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Culture d'entreprise
the most enjoyable part of my job is meeting new and interesting people everyday co workers are a joy to work with its like a big family management is easy to get along with ive learned to work independently efficiently and focus on the task assigned .
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4,0
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Strong team.
Great staff.

Good communication with management.

Annual reviews.

Room for promotions and salary increase.
Points positifs
Positive work environment
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3,0
Équilibre vie professionnelle/personnelle
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Culture d'entreprise
This company values sales more than its employees. Despite the fact that I worked as a customer service representative (basically resolving complaints) it was impossible to advance within the company without making sales targets that were never discussed prior to commencing with the company.

Original ideas for improving current policies were completely ignored, even discouraged by management.


Co-workers were over-qualified, intelligent, genuinely nice people.
Points positifs
flexible time off
Points négatifs
inflexible policies for handling customer requests.
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