You never really knew what was going to happen day to day. As with most employment some days were busier than others. There was opportunity to learn different things. My co-workers were great and I enjoyed working with them. They were available to assist you with a problem if you had one. The hardest part of the job was not always being able to give people the answer they were looking for, and sometimes you were their last resort but as long as you tried your best for them that is all you could do.
The most enjoyable part of the job is when you could assist someone with their issue and get a positive outcome.