Insane expectations of staff
Worked here for 6 months, would not recommend to anyone at any level. The staff turn over there is huge, they cannot keep lifeguards, cleaners, managers, or customers. Besides the GM they have not kept a manager longer than 6 months. Staff are overworked. Instructors are expected to work 4-5 hour blocks straight (classes back to back) with no opportunity to have a break, get out of the pool, or cool off. Managers are expected to work 50+ hours a week without overtime, 10-12 hrs a day, and they want more. Staff are fired without warning or notice. Often customers are not happy (due to staff turnover, dirty facility, billing errors) and management does not support staff in dealing with frustrated customers.
Very unfair amount of work expected for the compensation they are providing.
long hours, no breaks, no management support
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