Gold's Gym - Avis

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2,0
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Bad work inviroment with no upper management support
Personal Trainer (Ancien employé) –  Langley, BC17 juillet 2019
Most of the day is spent interacting with people around the gym and cold calling members from their software which is one of the most unorganized and messy software I've ever seen. Usually the gyms going to be over staffed with trainers because they want "diversity" so clients can have their pick, which sounds great; but in practice creates a situation where everyone is scrambling and calling everyone they can and there isn't enough to go around. This often creates multiple trainers calling to the same person so creates frustration with the member and wasted the time of the trainer. The system that records who calls who you have to manually enter and is a jumbled mess so if you put the call under the wrong but very similar category [which there are multiples of] it wont show up in your/everyone's already called list. now imagine 5-8 frantic people doing this 5-8 hours a day, mistakes will be made. This even lowers the chance of members getting personal training since it seems less personal/professional and more they want your money. which in the end that's all the gym wants, if you genuinely want to work where they want to help people, it's not here.

The training off all middle management down is so poor, if really felt like they just threw anyone with high sales figures in and said nope with all the rest. Client protocol is scary to the point you can be given clients that are not safe to train from not being properly examined or even worse, they aren't medically cleared to exercise. and they won't tell you since its not their issue since they make you sign up for your own
  plus... PT insurance. This spells huge trouble for trainers since any liability waiver wont cover you for malpractice or negligence. Also there is a lot of their accounting and sales systems that even middle management don't know, some contract mistakes are common, and others are a big confusing mess. They make you track and manually record all of your hours on top of registering to the system so it racks a lot of time sat at a desk double checking your work to make sure your pay is accurate. which in all this you are not getting paid to do. Only time you get paid is when you make a sale or train a client, that's it.

Upper management doesn't seem to actually care about the gyms, equipment was always broken or on the verge or just looked terrible, you never see them actually getting involved with the different departments unless its on the verge of exploding. They don't care about the moral of the trainers, with no incentives, support, attention or fair pay scales. With the added idea looming that if they don't like you or your sales figures they will just kick you to the side so its too difficult to make an income that they fire/you quit. This makes Everyone peak then burnout quick, so nobody either wants to put in extra effort to make positive changes or they just leave. There's a reason these gyms have such a huge turnover, but they don't want to address it because it would be too much work.
  moins
Points positifs
Helping people, experience
Points négatifs
pay, hours, management, culture, software
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1,0
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False job offering
Interviewer (Ancien employé) –  BC28 mai 2019
Golds offers false management positions with the intent of actually offering entry level positions that are commission only. An extremely unethical business hiring model and I recommend that nobody wasted their time with any positions offered.
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1,0
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Good place to gain experience short term, no future here.
Fitness Consultant (Ancien employé) –  Calgary, AB25 avril 2019
Huge management turnovers, zero stability.
Dirty gym, employees are yelled at.
The hardest part of the job was tracking my pay as management constantly made errors.
The most enjoyable part of my job was interacting with members.
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1,0
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Terrible Employer
Exercise Specialist (Ancien employé) –  Golds UBC18 avril 2019
Would not give me payment after job ended. Would not answer employees calls. High, high employee turnover. Terrible work culture, should not be allowed to be open.
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1,0
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Don't waste your time
Receptionist (Ancien employé) –  Lethbridge, AB11 avril 2019
If I could give Gold's Gym Lethbridge a negative 5 stars I would. The management is terrible, they treat you horribly and if you refuse to sleep or get cozy with the boss you are fired or treated so poorly and abusively that you just end up quitting. Do not waste your time applying here because it will make you go into therapy anyway.
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1,0
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Great job, horrible management.
Customer Service Representative/Sales Associate (Ancien employé) –  Lethbridge, AB25 janvier 2019
The job itself is easy and the members of the gym are great. The gym sells itself so it is very easy to sell memberships and earn commission, however, this gym is one of the most poorly ran organizations in the whole city. There is a strong sense of favoritism and if you are not the favorite they will “fire you” (actually use constructive dismissal which is illegal, but nobody calls them out on it).
On top of all of that, the pay is brutal and they cut the amount of commission you make if you are successful. I would avoid this location at all costs.
Also, no benefits.
Points positifs
Good work life balance, easy job
Points négatifs
Management, pay, environment among co-workers
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5,0
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Fun environment to work at
Marketing Coordinator (Ancien employé) –  Laval, QC30 décembre 2018
Great, energetic team to work with and lots of creativity surrounding the marketing of a gym varying from ads, coupons, promotions, events, videos, etc.
Points positifs
Fun environment, lots of work
Points négatifs
Some marketing limitations with management
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4,0
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over night daily
Customer Service (Ancien employé) –  Calgary, AB22 décembre 2018
-you spend most of your night finding things to keep yourself busy,
-every 2-3 hours you do a walk through of the gym
-sign up any people looking for memberships
Points positifs
Laid back work environment
Points négatifs
Boring
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4,0
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Sales Manager
Sales and Sales Manager (Ancien employé) –  Edmonton, AB17 décembre 2018
I started my career In sales with just handing out promotions and flyers, within 2 months quickly moved up to Sales and Fitness advisor, 2 years and almost 1000 memberships later I became Sales Manager were I continued to strive .

Focused on driving sales and customer satisfaction and overall management of the fitness gym.
Points positifs
Great vacation time
Points négatifs
Long days
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4,0
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Fun Work Environment and life balance
Gold's Gym Front Desk/Childcare (Employé actuel) –  Calgary, AB27 novembre 2018
A very motivating place to be as you grow daily and are inspired to work harder and be better by the team and gymgoers not just in the work you do but in all areas of your life.
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1,0
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Beware
Daycare Worker (Ancien employé) –  New York23 novembre 2018
If you are working for a privately owned gym be aware that you have no rights to corporate anything. So if you are wrongfully fired,management is a problem or if something is going on corporate will not help you at ALL. Due to the fact that it is a franchisee location they do not have to follow the same rules are corporate owned locations.At the location I worked at the management was horrible,very unfair treatment amongst employees. The professionalism was no where to be found in this place. There was never enough staff,supplies or helpful management. I can honestly say that I would never work for another golds gym. The free membership was not worth the headache or backstabbing behavior by management.
Points positifs
Free membership
Points négatifs
Under staffed, no support from management, lack of supplies
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garbage management.
Certified Personal Trainer (Ancien employé) –  Calgary, AB4 octobre 2018
as a trainer you expect a level of commitment from your ownership team or atleast from the department manager. i was robbed of countless hours that were lost and "unprovable hours"
Points négatifs
dustin oxenbury
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4,0
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Fun place for the people
PERSONAL TRAINER/MANAGER OF PERSONAL TRAINING (Ancien employé) –  Regina, SK3 octobre 2018
Good place to work. Management can be ever changing in there decisions but they do their best. Turnover is high so always opportunities for advancement. Best part is people go there to work hard
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1,0
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Few employees are nice but terrible managment
Front desk (Ancien employé) –  Lethbridge, AB9 septembre 2018
Most the workers here are friendly, managment doesnt know how to run the place, very disorganized and will fire you just before probation ends, very unprofessional and managment lets personal issues effect how he treats the employees
Points positifs
Free membership
Points négatifs
Managment and everything else
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5,0
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Exceptional Workplace
Assistant General Manager (Ancien employé) –  Brossard, QC17 juillet 2018
I enjoyed everyday that I worked at Gold's Gym. It was a fun atmosphere focused on helping others and improving oneself. I learned how to be an instructor, manager, and how to do sales.
Points positifs
Workplace culture
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1,0
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Abusive Work Environment
Front Desk Assistant Manager (Ancien employé) –  Calgary, AB12 juin 2018
I worked there. I enjoyed the Clients . Our boss would have regular outbursts on the floor. People got yelled at by our boss both clients and staff. i needed a job while i was in school
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4,0
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Great place to work
Account Manager (Ancien employé) –  Calgary, AB29 mai 2018
The company gave us good salary and management is good. The only things is you need to work longer hours but work is great and CEO of the company is willing to listen all the time. He is easy to talk to regarding the how we can improve the company.
Points positifs
Great Salary
Points négatifs
long hours to work
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4,0
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Fun working with the people and very flexible.
Kids Club Lead (Employé actuel) –  Vancouver, BC21 mai 2018
Golds has been very flexible with everyone working here. They provide lots of opportunities to get the hours you need but also help with a busy schedule in life. I have made some amazing friends here and would recommend this to anyone.
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3,0
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okay place to work
Personal Trainer (Employé actuel) –  Burnaby, BC6 mai 2018
Lots of great people here, although hard to get clients. Not that easy to keep in touch with management, often didnt know what was going on with new promotions or offerings
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4,0
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Pressure Cooker
Sales Consultant (Ancien employé) –  Calgary, AB1 mai 2018
Very fun place to work with. Great people and great environment. If you are lazy, this is not the job for you as you will be pressured to make some sales.
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3,7Équilibre vie professionnelle / personnelle
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