I loved the staff I got to work with, a lot of the brand reps I got to meet and get on friendly terms with, and everything I learned about the different foods and things that I can apply to my own pets. But. There are so many problems.
No job security whatsoever. 6 people were let go within the first 4 months, and 2 quit. As manager I received little to no training, and anything I didn't know how to do, I had to phone or text, or just figure out myself.
There was little to no direction from head office, as they were in Ontario and we were in BC. We were basically stranded. We took over a horrifying store that hadn't been cleaned in probably 15 years and didn't look like any of the other Globals (and they didn't start renos until 4 months after opening), no one had any background in the pet industry, and no one from head office was sticking around long enough to give thorough enough training to anyone.
And if someone complains about you, whether a customer or another coworker/employee, that's probably it for you.
It's a nightmare. No one ever knows what they're doing, and trying to get information from head office is like trying to pull teeth.
Playing with animals, learning about the health of your pets, meeting some interesting people
No job security, constant threat of being fired, customer complaints, high prices, no training