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Gatestone & Co. Inc
3,5 étoile(s) sur 5.
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Avis des employés pour Customer Service Representative chez Gatestone & Co. Inc

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3,4Équilibre vie privée/professionnelle

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58 avis correspondant à votre rechercheVoir les 516 avis
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This job was interesting.. to say the least.

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L'avis le plus utile, sélectionné par Indeed
Interview process was very easy... no thought put into it at all. I worked here under a contract, which means no benefits or job security. My co -workers were extremely friendly. Get to choose your shift for the most part, but will have to work one weekend day. Overall, it’s ok for temporary stay. if you don’t care too much for benefits, more pay or job security. The customers were always angry when calling in because the company we had a contract with sold used and damaged products to customers.

Points positifs

Fun/nice co-workers, easy job.

Points négatifs

Work life balance is nonexistent, terrible management, low pay, no benefits/job security.
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They just don't care about their employees

This is company is managed by executives who are only interested in their bonuses and pay. They couldn't care less about their agents. First of all, you only get benefits after working there for a year, and even then, the benefits you get are the strict minimum. It just pains me to see my colleagues having to pay high amounts because of normal health issues that anyone can have like visiting the dentist or buying medication. On top of that, you get paid so little for the stress that this company brings to you. They always look to cut corners and save as much money as possible even if it will make the life of their employees miserable. Again, they just don't care about your well being. Agents know that Gatestone is just a temporary job until you find something better....and that's not hard to do. I've never seen so many people leave a company after a short period of time.

Points positifs

easy to get in

Points négatifs

pay, no benefits, no advancement
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Poor communication.

I didn't know much about the other departments as inter-departmental communication was discourage and seen as unproductive. I could only speak for my department. Hours were cut as punishment for not doing favor for management. They also cared very little for what their employees have to say.
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Getting fired was as quickly as getting hired

Getting fired was a as quick as getting hired. The job was a lot more complicated than it seems. There were too many things you needed to learn and skills you needed to have. The training was too quick to lean everything needed. Qualifications are high to keep the job.

Points positifs

Getting in was as easy as it was going out, The hiring process was entirely online
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Management are closed minded and disconnected

Management is closed minded and disconnected from staff. Everyone is expendable, overworked and underpaid. They make promises that they have not held up to. They honestly do not care about you.

Points positifs

There is always work to be done.
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S u c k s

would not recommend working here - pay sucks & there’s favoritism - not to mention why do you pay for parking at a place you work at? God for bid you make a small mistake.

Points positifs

free annual bbq

Points négatifs

pay sucks
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He'd make your life worse

I only wish that our team manager was good enough to be a leader to us, the one who'd guide us and support us with our job especially when you're new. But he was nothing like that, but the total opposite and would even make your life worse.

Points positifs

It was definitely an experience I'd remember not to repeat again.
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Great environment to improve your communication skills

Gatestone is a great place to start of with, they Provide you with great benefits, also they show how to interact with people around the Globe most important you improve a lot in the manner of communicating with clients. so far best experience since i started with Gatestone
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Worst decision ever

Signing up for a CS job at this company was the worst decision I ever made. These guys don't train the employees right and expect them to work extra hours. I would avoid this employer forever!
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All you can do is leave

The reason why no lasts long working for this company is the level of stress that becomes so toxic. Aside from the job already being that stressful, you get a pay so low that doesn't compensate for the daily stress you get. In turn, your overall health deteriortes and all you can do is leave
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Emplois et carrières chez Gatestone & Co. Inc

Customer Service Representative positions
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constantly evolving to provide excellent customer service

Working at this company have thought me a lot in customer service. I am honestly able to say that i am empowered to continue in my career path with the knowledge I have gained.

Points positifs

Great and fun environment

Points négatifs

I cannot recall any at this time
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great place to work and a place that you will always be learning new things and it makes you want to learn more everyday

gate stone is one of the greatest company in have been whit and i admire the dedication that this company have whit there employees .always trying to help each other improve and move forward so that is why im happy to be apart of this company and to together we will grow and improve more in the future
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Professional working environment

I have been working at Gatestone & Co. full-time. My experience here at Gatestone so far is a fun filled learning experience. Positive and supportive colleagues, team work achievements. Everyone is friendly, the work load is fair and our manager is really great. Relaxed and productive atmosphere, Commitment to excellence, Open and honest communication. I look forward to come to work everyday, as coming here makes u feel at peace and I always look forward to learning new tactics everyday. Hands down Gatestone is the place to work. They always work with you and understand every issue that your are having and try to work around it. This just goes to show that they value their employers.

Points positifs

Necessary Tools and Resources are at your disposal.

Points négatifs

A bonus structure or incentive program.
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Encourage Employee Engagements

Gatestone & Co. Inc encourage employee engagements by empowering every employee, by doing so it makes us more committed to our jobs and increases our performances. They also involve employees in the decision making and this makes us feel valued ( regardless of our position. )

Points positifs

Work-Life Balance

Points négatifs

work place lock "funtime."
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Professional and Friendly working environment

I am working here and it is a great experience. Very Nice environment. I have learn so many skills. Helping customers is very satisfactory. Supervisors are very cooperative and always happy to help. When we work we work as a team. Assistance is always there.

Points positifs

Great support, and opportunities to expand

Points négatifs

short shifts but work 6 days a week
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Great business that support your career goals

Ever since I started working with gate stone I have grown so much in the path of my career goals.I would recommend anyone is in the initial state of their career to join the Gate stone Team.

Points positifs

Flexible Hours that suits my need

Points négatifs

None i can recall at this time
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Feels like first day at School

Typical day at work would start off with so many greetings that all your worries and troubles would wash away and you feel a sense of welcoming and support from all your peers. They provide me with the idea that we are a family and they would always have time to listen and talk and guide you in any issues related to work or personal. To the end of the day I would always look forward coming to work which remains me of the same feeling i would have on the first day of school.

Points positifs

Many options for work schedules

Points négatifs

work 6 days a week
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They expect you to be a superman

Their recruitment sounds exciting, fun, and promising. But the life you'll have on the floor is so much different than that. You'll realize that the pay offer is way below than the amount of energy you're giving to your work. It's not an easy task, and you really have to have the multitasking skills of a superman. That's what they expect you to be, from the quality and the outcome they impose.
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Productive and educational working environment

A day at RCCBPO teaches me that there are a world full of different types of people and not all are meant to be treated the same. I also learned that foor a business to strive it must have great management and that is waht RCCBO has.

Points positifs

multiple breaks

Points négatifs

long hours
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great employees and great working enviornment

working at Gatestone has been a privilege. the co workers are fun and energetic driven people to be around. the supervisors are very informative and helpful

Points positifs

great days off and vacations

Points négatifs

bonuses are not forth coming
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Great Work environment

Consistently high-quality work, exceptionally accurate, constantly works to improve quality. Adequate work quality makes some errors, sometimes recognizes and corrects mistakes. Co-workers are awesome and makes the work environment and culture so exciting

Points positifs

Necessary Tools and Resources are at your disposal

Points négatifs

None
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Note globale

3,5

D'après 516 avis
5
200
4
90
3
87
2
50
1
89

Notes par catégorie

3,4Équilibre vie professionnelle / personnelle
3,1Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,3Direction
3,5Culture d'entreprise

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