Logo Gatestone & Co. Inc
Gatestone & Co. Inc
3,5 étoile(s) sur 5.
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3,4Équilibre vie privée/professionnelle

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26 avis correspondant à votre rechercheVoir les 516 avis
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Nice work environment

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L'avis le plus utile, sélectionné par Indeed
Fun workplace, nice environment. Managers are supportive. Good coaching. You develop talents towards negotiation and human relations. You learn about people.
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comfortable cafeteria, cant complain. sofas, snack shop,microwave, fridge,cooler and tidy bathrooms w/mirrors included as well as refreshments.

much respect to our managers, trainers and colleagues who keep their standards professional , despite the difference of culture everyone is treated equally which is appreciated.here at icon for the past 2-3 weeks i learned a lot about negotiating and multitasking a swell as improving in my typing skills. the most enjoyable part for me here is when i receive calls with different situations and learn about it , in that sense i gain more knowledge and know how to deal with the situation for future purpose . sometimes what gets difficult for me is when i dont really know something referring the call and not able to put up my words in one but eventually i will improve , it rarely happens, apart from that with more time working here i will get better at it . the service here at icon is awsome, our shifts aswell and having 2 days off , what else can we ask for, we appreciate that you care about our comfort ,nesecity and personal life by providing great daily work shifts...

Points positifs

1. great working shifts 2.comfortable working area 3. professional managers, trainer 4.recognized by score and not by preferences. 5. fair days off.

Points négatifs

1. no overtime offered and work only 40 hours per week.
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Fun workplace

Amazing co-workers to work with flexible in hours Management is amazing collecting payments on past due accounts problem solving customer concerns learned to interact with many different people
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Fun work place

A great place to work and gain experience about the collection industry in Canada. The place has a great working culture and everyone is ready to support each other and make everyone feel as a part of a winning team
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stressful and repetitive but they make the best of it

It's not a difficult job and can be quite boring but they do really try and make the most of it. There's high turnover but that isn't the fault of the company, it's more the nature of the job and the type of people who are hired. In my short time I met people who I still talk to over a year after leaving and managers were super understanding and helpful. genuinely a nice environment with a competitive edge... it's just really boring

Points positifs

really nice managers, excellent training, good pay

Points négatifs

long hours, boring job, poor work/life balance
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Gatestone

Tough job, hours are standard with some extra time mandatory, collecting money is difficult, salary is not great but there is potential for bonuses, promotions are available to some. Staff can be cool, learned a lot, met some great people. Had to leave due to some unreasonable changes with my position.

Points positifs

Good learning experience

Points négatifs

Stressful
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Terrible Place to work

Managers are only interested in how much money you can earn them. New hire training is terrible. We were told to forget what we learned in training as soon as we hit the floors. Would not recommend to anyone.

Points positifs

None

Points négatifs

Everything.
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Consistency is key

Collections is no walk in the park. Everybody uses phones but are not this aggressively pushed to beat the best. Your quota and consistency is key so bring a snack for this long day.

Points positifs

Own Desk and Personal line

Points négatifs

Cant swim you'll drown
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usual productive day

I've learned about the banks way of working from this job. My basic goal it to serve to customer and collect payment to improve my stats. Management is highly co-operative towards their employee.
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Good commision

*Good work environment. *Friendly co-workers. *Great comm *no flexible hrs * good pay. *great means to educate yourself, learn and experience more *Conducive.

Points négatifs

long hours, no flexible hrs
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Clueless

Horrible place to work if you take pride in your work. Excellent place to work if you don't take anything seriously and are just looking for a quick buck.

Points négatifs

In the middle of nowhere, bathrooms are disgusting, dress code isn't enforced (females dress like they're going to the club), room for advancement promised but never delivered
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Very stressful environment. Better accounts are given to certain collectors

I found the job to be very stressful. The department I worked for was extremely frustrating. Favorites are played among collectors so certain collectors will get the better files and make 40 calls a day, while other collectors make 100 or more and they get terrible files. It's a big company with a lot of employees who are always hiring and always firing. They want you, and somewhat expect you to work overtime but you will not get paid for it. In my department I think I was the only person who didn't hate the manager. The supervisor was nice but tells the staff what the manager tells him in confidence about the employees. Very odd situation. Otherwise the people were very nice, CO workers. If you don't mind working for a company where you are just another face, it's not that bad. Although I use to hate getting up to go to work.

Points positifs

Lunch periods, cafeteria, co workers, pays ok

Points négatifs

Long hours, stressful, favoritism
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productive , fun place to work

Authorized outsourcing collection company for major bank in the USA. I conducted various phone calls on a full time basis. Very diverse place of employment, with numeral incentives for excellent work by employees

Points positifs

free lunches

Points négatifs

commute is too long
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If you have never worked collection before very good place to start, environment is face paced at times exciting.

My experience at Gatestone so far has been good, like all job some managers are great other not so much. Lunch room has tablets available for personal use, fridges, several microwaves and vending machines.
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bad company

very bad company to work for was let go in 3 days. I don't anyone to work for them. mickey mouse company organization. bad management. lucky I am not going for a lawsuit. if I was rich I would sue company ridiculously far away to get to. pay is lousy near minimium wage.

Points positifs

none

Points négatifs

low pay too long hours bad location bad management
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Learned a lot from Gatestone & Co.

I go in and try to collect past due payments from accounts. Its a quota driven job where leads need to be made. My co-workers were really helpful. When I was the new girl or needed help, they always lended a helping hand. The hardest part of the job is to actually get people on the phone because they know collections is calling or have blocked our phone number. The part I enjoy most is learning something new each day.
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Collegues are realy good, management very bad.

Its pretty occupied, soon you enter the work place system generate calls. Sometimes, very frustrating that customers give very bad attitude & rude at the beginning of the shift and ends the day with last call. I have learnt how to be patient, confident and strong. Management is very bad, strick rules, very less lunch breaks, very frustrated to employees. Handling customers over the phone sometimes who do not understand or speak english, Someone is very hard to talk to, and tried my best to give very excellent service and collecting debt.Learned to be patient, confident and polite. Co-workers they are very friendly , helpful and support each other.

Points positifs

No pressure during the work hours from mangement & no targets.

Points négatifs

long hours, less breaks and very bad management.
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its a fun place to work

its a 4 days a week, 12 hours every day. it enhance my customer service and multi-tasking skills. everyone is really friendly and nice. the hardest part of the job is to sit there for 12 hours. the most enjoyable part of the job is i could help a lot of customer regarding their problems and i love working with my co-workers
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Working with the public

Helping people bright and early was exciting, such a great energy working with people from the area, and getting to know them as they frequently came into the branch. I learnt that customer service is important as well as product knowledge. Your co-workers are your family and team work is important. Hardest part of the job would be getting robbed (which happened to me) very scary!! the most enjoyable part of the job would be working with the public and ensuring they understand everyday banking.
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not bad

poor management, no job security and and poor benefits but good working environment
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Productive workplace with focused individuals

the most enjoyable part of my job is management which helps you to stay focused and motivated, working towards daily goals.

Points positifs

management
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Note globale

3,5

D'après 516 avis
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Notes par catégorie

3,4Équilibre vie professionnelle / personnelle
3,1Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,3Direction
3,5Culture d'entreprise

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