La note de bien-être au travail s'élève à 70 sur 100
3,3 étoile(s) sur 5.
Envoyer un avis

Avis des employés pour Chief Information Officer chez Gatestone & Co. Inc

Evaluer cette entreprise
Titre du poste
Chief Information Officer37 avis
Lieu
Canada37 avis

Notes par catégorie

3,3Équilibre vie privée/professionnelle

Trier par

PertinenceNoteDate
37 avis correspondant à votre recherche.Voir les 737 avis

Draining

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
The pay was good but it's not worth the mental toll on your mind. The customers and clients that call have questions that we cannot even answer so why have us be labeled IO's.
Avez-vous trouvé cet avis utile?

Wasted Day! Ancient Systems Made Me Want to Scream

Let me tell you, their systems are ancient. We're talking older than a flip phone! They're so slow, it's like using dial-up again. I spent half my day just trying to get things to work. It was a constant battle with outdated technology. By the time I finally accomplished something, I was ready to tear my hair out!
Avez-vous trouvé cet avis utile?

Stressful but supportive management

the customers were the only issue, management was great. the hours were good and being able to work from home is always a bonus. we did not have access to everything so some things were hard to assist with
Avez-vous trouvé cet avis utile?

information officer

A good start for your career. The salary is decent and you mostly work from home. its a busy call center with lots of calls but you will get used to it.
Avez-vous trouvé cet avis utile?

fun

hi, it is really a fun workplace since its innovative with brand new tech made so that the employees feel at ease when they come in the office to work.
Avez-vous trouvé cet avis utile?

Informations sur Gatestone & Co. Inc

Sur la base de 228 réponses au sondage
Points forts
  • Capacité à atteindre des objectifs personnels
  • Sentiment d'appréciation personnelle
  • Environnement inclusif

Productive workspace

Worked with the passport program. Decent place to work, we had lots of coaching sessions which helped with job ability and improvements. was able to work remotely as well which was a plus
Avez-vous trouvé cet avis utile?

Productive and fun place to work

The training was good, we had access to the tools, we could watch people working in production and that helped a lot. The supervisors were very helpful and kind, and the hours and pay were good. Went to working from home after 2 months in the office. It was a happy work environment, people were respectful. The bad thing is the full time schedule varies every month so they can attend the business’ needs.Then they closed the program and let the employees know only 2 days before the closing date, which made people go crazy. Everyone from the program were “ temporary” laid off and no plans to be called back by the company anytime soon.Overall a great company to work for.

Points positifs

Great support, beautiful office, good training.

Points négatifs

Schedule is different every month.
Avez-vous trouvé cet avis utile?

A good stepping stone

The office ambience is nice but you can also WFM. The callers can be a handful. Management can be very unorganized. For example, when they forgot to increase my rate after switching from Unilingual to Bilingual. Instead of apologizing, they told me that my new rate wouldn’t apply until later when I already worked 3 weeks as Bilingual. HR is rude and untrustworthy despite miscommunication issues coming from their end. Luckily the top manager fixed everything. The good only slightly overpowers the bad.
Avez-vous trouvé cet avis utile?

Great place to work, nice and relax environment.

What is the best part of working at the company?Each employee is valued, all as one in-office team collaboration and high value for work, flexibility in hours if needed, very understanding supers and team leaders.What is the most stressful part about working at the company?calls bk to bk at certain hours...What is the work environment and culture like at the company?harmony and respect, and open to new ideas from employees.What is a typical day like for you at the company?Monday is the highest incoming calls, but cool as team works and help always available.
Avez-vous trouvé cet avis utile?

Amazing part-time job

I worked remotely on a part-time basis. All the staff was very nice and accomodating and I enjoyed working with my team mates. As far as part-time jobs go it was gold. Def recommend.
Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Why are they always hiring?

If you thought: because no one works there for a long time, then you got it right! Working at Gatestone means not knowing how many hours a week you will work, or how much money you're gonna make.You will have to work automatically, like a robot and get a huge amount of calls per hour.You will deal with VERY frustrated clients who will yell at you and call you through worst names.You will be monitored 100% of the time and will be evaluated daily. Tell me about a strefull job...They will promess you many hours of work and all of a sudden will give an excuse for not scheduling you for days in a row.You might end at the doctor for psychological treatment.Just keep away from this company!

Points négatifs

Short pauses, over control, irregular pay, stressful Jon, manipulation
Avez-vous trouvé cet avis utile?

Very average

No prospects of advancement, very hard to reach HR , but otherwise very chill environment , supervisors are nice, and i have been working from home since 2021
Avez-vous trouvé cet avis utile?

Horrible Management

The worst company I’ve worked for. Treat you like your 10 years old. Pay is below average. Laid off after 2.5 months. When you work from home, you have to take all equipment with you from the office

Points positifs

Work from home

Points négatifs

Horrible pay, terrible management, very cheap with employees
Avez-vous trouvé cet avis utile?

Not worth staying

The experience was reasonable at the start, the company was fairly welcoming and it was a smooth transition from my last job. After the training though, it became clear that this was not a place for me and that was the turning point. Callers screaming at you all day long for unfufilled tasks we had absolutely no control over since we only provide information apparently even though the number callers call to is made for customer service or to help them recieve their payment or fix something on their account. Also other departments we have to transfer callers to simply don't respond. I'm not sure if it was because there's was not enough agents or their devices weren't working or something else. There's no reason to argue with management or supervisors about it, first of all, you'd be lucky to have them assist you but if they do, they'll tell you the same thing everytime "our mandate is...blablabla" and you're left to deal with enraged people that believe we have control over their payments or accounts even though we don't. Then there's this thing where we can program a "callback" if they really want to the callers can speak a program agent that has control and is responsible for their payments and their application settings so they can fix their issue but it the turn around time is 40 f*cking days for a program agent to call them then the callers all loose their temper.Coming from someone who isn't bothered that much by customer service jobs, it's absolutely ridiculous the mental gymnastics my mind had to make because of how unorganized everything was setup. That 40 day - 
Avez-vous trouvé cet avis utile?

Fun Workplace

Great place if you want to learn and grow. If you put the effort, and I'm not talking about working like crazy, you will have room to be promoted pretty quickly.
Avez-vous trouvé cet avis utile?

They do not Accomodate.

They over hired for my original position and to compensate they shuffled my class around to different positions within the company. This meant we had to do more training, and while we were allowed to complete the technical training from home, our "nesting" was to be in office. At the time my fiance and I were going through a financial hardship and I requested accomodation as I was not able to afford going in office for "nesting". The upper managements response was "Tough luck, make it work."

Points positifs

Bottom rung staff is nice.

Points négatifs

Shifts change weekly, not guaranteed 40 hours, upper management is not accommodating.
Avez-vous trouvé cet avis utile?

Not for Everyone

It's a call center, you get moved around, it will affect your mental health.Not for everyoneLower management are very supportive and will try to help and accommodate you as much as is possible within their power.

Points positifs

Work from home

Points négatifs

call center
Avez-vous trouvé cet avis utile?

Ability to work fully remote, clients and management aren't pleasant

Overall my time at Gatestone was okay, the lack of proper benefits made it so I could not see myself working there long term. A lot of micro-management and a lot of the people calling in for help can be disrespectful. Overall an demoralizing job.

Points positifs

work from home

Points négatifs

no benefits, micro-management, managers
Avez-vous trouvé cet avis utile?

Work from home

Schedule wise is a bit complex if you’re full time as you have to be available til 8pm but on the good side you work from home 98% of the time at least if you’re from the Passport program.
Avez-vous trouvé cet avis utile?

It’s alright

Very fast paced depending on which program you do. I wouldn’t necessarily recommend anyone to work there considering it’s not really a place to build a career.
Avez-vous trouvé cet avis utile?

Not worth it longterm

insane amount of micromanaging. The managers can be very rude and condescending. There is a lack of quality control when it comes to who is hired and how we provide our services. Unorganized and unprofessional from day 1. Your job is not to help people. it is to get as much people off the phone you can , regardless of whether or not the information youre giving out makes sense. Constantly changing rules without notice and then blaming employees for not adhering to rules they were not aware of. The flexibility of changing around your schedule is the only redeeming factor. There is a high turnover rate for a reason.
Avez-vous trouvé cet avis utile?

Chief Information Officer chez Gatestone & Co. Inc

Estimation de salaire
21,11 $ par heure

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Gatestone & Co. Inc ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

D'après 737 avis

Notes par catégorie

3,3 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,0 étoile(s) sur 5 pour Salaire/avantages sociaux
3,1 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,2 étoile(s) sur 5 pour Direction
3,3 étoile(s) sur 5 pour Culture d'entreprise

Comparer Gatestone & Co. Inc à

  • Entreprises
  • Gatestone & Co. Inc
  • Avis d'employés
  • Chief Information Officer