Logo Gatestone & Co. Inc
Gatestone & Co. Inc
Le taux de satisfaction est de 72 sur 100Supérieure à la moyenne
3,5 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Avis des employés pour Gatestone & Co. Inc - Brantford, ON

Evaluer cette entreprise
Intitulé du poste
Lieu

Notes par catégorie

3,4Équilibre vie privée/professionnelle

Trier par

PertinenceNoteDate
23 avis correspondant à votre rechercheVoir les 516 avis
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Good staff is supportive management is poor.

Avis en vedette

L'avis le plus utile, sélectionné par Indeed
Overall all good work experience. Working environment is good and they offered inner job posting. But there is no much improvement in salary. Work schedules is no proper some time.

Points positifs

Good for beginners

Points négatifs

No such a growth for salary
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Micro management, Too many calls, always frustrated and angry customers bcs of long waits

All depends on the client, if they need will offer overtime if not then you will lack for hours They changed schedule many times after posting it and without noticeNo advancement for future, unless you want to be Team Lead with less pay ( Its on salary base where you work overtime but won’t get paid for that)Micro management - literally shadow your live calls and ask you to unhold or unmute etc ecen though you waiting for the support for 20 minutes (customers want to speak with supervisor very often)I can keep on going for this basically if you want to start career as customers service/technical support go for the experience

Points positifs

You can learn to deal with difficult customers and stressful situations

Points négatifs

Low pay/Dont ask for vacation or day off/ cant get preferred schedule
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Realtime example of micromanagement

General sign of micro management are as follow, 1. Resist delegating work2. Become overly involved in the work of their employees3. Discourage independent decision-making4. Ask for frequent updates5. Expect overly-detailed reports on a regular basis6. Look at every detail rather than focusing on the bigger perspective7. Prefer to be cc'd on every email8. Find that team members are usually demotivated9. Feel that if a task is to be done right, you/they should do it themselves10. Continually monitor the behavior and activities of employees to see what they are working onAll of the above applies in gatestone
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

meh

They do not even have Coffee on-site. The management is not the "worst" will always try to be as difficult as possible. They have KPIs that are impossible to keep up. Almost 70-80% of their employees do not meet their benchmark. Better to work anywhere else. Not worth dragging yourself for minimum wage. If the same job was for about $20 then it might be worth it for some. A definite No. Force them to increase their wages and stop exploiting employees for pay that is less than an unskilled labourer.

Points positifs

Nothing

Points négatifs

Low-pay, Management pretends to take feedback.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

productive, competitive, fair and fun. and a lot of room for growth.

when I just started working at Gate stone I was a bit nervous as I felt it would have been difficult, training was awesome but when the time came to go on the phone that's where the nervousness came in, many days I wanted to quit but we have a management team that is a team of supporters, they took time with us, helped us in the areas where we needed help, the hardest part was when the customer's would call in irate and we have to calm them down and ensure them that the issue is going to be resolved. 1 thing I've learnt is that patience is the key to success. The most enjoyable part of my job to the get the customer's issues resolved, When the customer's are happy at the end of the call it makes me also happy. At Gate stone everyone is equal and that's what I love the most. Keep up the great work Gate stone. "proud employee"

Points positifs

Free lunches/ great benefits

Points négatifs

I love early morning shifts instead of the Evening shift.
Avez-vous trouvé cet avis utile?

Notez une entreprise où vous avez travaillé récemment

Partagez votre expérience pour aider d'autres utilisateurs.

Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Professional and Friendly working environment

I am working here and it is a great experience. Very Nice environment. I have learn so many skills. Helping customers is very satisfactory. Supervisors are very cooperative and always happy to help. When we work we work as a team. Assistance is always there.

Points positifs

Great support, and opportunities to expand

Points négatifs

short shifts but work 6 days a week
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Great organization to be employed by

A typical day at work would start of with checking for new updates and information from leaders. It is never a day with out learning. Management is always assisting with the improvement of leaders and agents.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Productive and Friendly Workspace

During my time here at Gatestone & Co, I have become advanced in call center ethics. Co workers are super collaborative. Everyone is always so willing to help so that the main goal can be achieved. Management is always so opened to suggestions. The environment is superb. It can become fast paced; however, it is not very stressful. I highly recommend Gatestone & Co if you are looking for a professional yet stress free place of employment.

Points positifs

Advancement Opportunities

Points négatifs

Compacted Training
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

All over good

Good company schedule should be straight and choice should be given to pick schedule at least timing . And also they should take stand for abusive customers .
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Big time cheaters, rude and arrogant people on support

They promise you to hire for technical support but put you to customer service. The support team are rude, arrogant and full of people who don’t have adequate knowledge. All support team members give different answers on a single situation. Some supervisors are so rude that you cannot talk to them. Treat you as if you are their slaves and working for free. Would never recommend a friend or an enemy to join this company.

Points positifs

None

Points négatifs

Rude people, random schedule each day
Avez-vous trouvé cet avis utile?

Emplois et carrières chez Gatestone & Co. Inc

- Brantford, ON
Voir d'autres offres
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Poor

They treat employees like machines, they keep training on more products and departments and the make you take calls for almost all products although when hired and trained you were there for only one product, so they keep upgrading you and make you do bulk of more work without increasing they pay by a single cent, there is Nepotism and bad behaviour starting from Location head.

Points négatifs

All
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

hard

Not worthy of working , not satisfactory, tools and technologies are amazing but the leaders. favoritism and discrimination worked for three months and resigned
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Management

Company don’t care about the employees, they do whatever they want, i am working here from last one year, they will train u in technical support and one day you will get surprise that you have to take the billing calls WITHOUT any training, the schedule will be surprise for you, for 15 days you will be working from 6pm to 3pm and the next 15 days you will be working from 12 pm to 11 pm. If you ask for the evening shift , you will not get it. and the other people who wants to work in the morning or afternoon shift they get the evening shift. They will ask you for the shift preference but they will never gave you. They will transfer you from technical support to customer service without Your concern. If you have other option never ever choose Gatestone
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Need to improve management

Poor management, you won't get your preferred shifts even though you're told to. Poor lunch room facilities, no hand sanitizer in washroom. They have ranking system to get your preferred shift and that system never works.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Fast paced work environment

ggod to start one's career. management is very cooperative. work environment is friendly. lots of opportunities to grow within. colleagues are supportive.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Worst job

I was treated very unfairly. They can terminate your contract anytime saying your performance is low. Training is boring and uninteresting. They can even fire you after training.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

excellent learning experience

I am working here best experience. Very Nice environment.I have learn so many skills. Helping customers is very satisfactory. Supervisors are very cooperative and always happy to help.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Unproductive with extremely bad management

If you want to know what modern day slavery is you need to work here.There are 3 people in this workplace who make things very difficult for you.There is no place where you can complain against your management.So there are no repercussion if management level people do unethical thing or say unethical things.This place is good for foreign student who desperately need permanent residency in this country.So they try to abuse you in any manner thats humanly possible. Someone needs to do something but if you go against them you might not stay here for long and everyone is scared for their position.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Productive work place

Gatestone. Co & Inc is an amazing enterprise to work. Amazing experience at work, having employee friendly work environment. This job develops great communication skills.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

job satisfaction

staff of the company is very helpful, tech lead is very enthusiastic willing to help if we are stuck on somewhere. work place environment is really great.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise

Horrible Management

This place is horrible. They expect you to work a split shift of 5 hours on, 5 hours off and then come back in again for 5 hours on during a single day. I am traveling from London daily and it's terrible. Management truly does not care and treats you like cattle and does not hide that the feel you are easily replaced. No benefits and just a hair over minimum wage. Seriously, don't bother, it's NOT worth it.
Avez-vous trouvé cet avis utile?

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail chez Gatestone & Co. Inc ou de leurs entretiens d'embauche. Notre communauté est prête à vous répondre.Poser une question

Note globale

3,5

D'après 516 avis
5
200
4
90
3
87
2
50
1
89

Notes par catégorie

3,4Équilibre vie professionnelle / personnelle
3,1Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,3Direction
3,5Culture d'entreprise

Comparer Gatestone & Co. Inc à

  • Entreprises
  • Gatestone & Co. Inc
  • Avis d'employés
  • Brantford, ON