La note de bien-être au travail s'élève à 70 sur 100
3,3 étoile(s) sur 5.
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Gatestone & Co. Inc

Avis d'employé sur Gatestone & Co. Inc

Stressful daily work for me

Worked here as a Tech Support. The weekly schedule might change once in a while. Day-to-day work resembles a call centre. You pick up a call and solve technical issues with their TV and/or internet if the issue isn't resolved, you can send a technician. But most of the time there isn't a reasonable service appointment you can book so customers can get frustrated. With that, you have to deal with yelling, profanities and intimidation which might affect your mental health. You are also alone most of the time as you are working from home. Support from the supervisors or manager can be through live chat or Teams and sometimes it takes a while for them to respond. The hardest part of the job is when you talk to non-tech-savvy people, including seniors. Also, it's frustrating when you can't figure out the problem because you are just talking on the phone. There might be a live chat agent opportunity so ask your supervisor. The most enjoyable part of the job was when I solved a technical issue and received a compliment. By the way, the company client I was assigned to was Shaw/Rogers. If you want to experience working from home, you can try some other company. But if you're dead set on needing a job right now and want to work from home, go ahead and apply. Good luck!

Points positifs

Work from home, paid training, discounts from the client company, Perkopolis

Points négatifs

angry customers, uncomfortable headset, less reliable supervisors, sitting for a long time, inconsistent coffee and lunch breaks, no holiday time off

Notes par catégorie

3,0 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,0 étoile(s) sur 5 pour Salaire/avantages sociaux
3,0 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,0 étoile(s) sur 5 pour Direction
3,0 étoile(s) sur 5 pour Culture d'entreprise
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Horrible management

Very deorganized company and management. They provide very low salary and after working with them 6 months they will surprise you with more and more tasks without raise . Horrible schedules with 9 hours of work and being not able to choose your schedule even if u had a disability.
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I felt stuck in a rut all day!

The work is repetitive beyond belief. Same problems, same solutions, day in and day out. You won't learn anything new or use your brain much. Say goodbye to any career growth!
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good place

they always give room for improvement. the team leaders are very nice . the only issue is that no benefits until after 1 year of working (that is a very long time ) the call durations are long so in day i handle about 7 - 10 calls in day
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Note globale

D'après 737 avis

Notes par catégorie

3,3 étoile(s) sur 5 pour Équilibre vie professionnelle/personnelle
3,0 étoile(s) sur 5 pour Salaire/avantages sociaux
3,1 étoile(s) sur 5 pour Sécurité de l'emploi/évolution de carrière
3,2 étoile(s) sur 5 pour Direction
3,3 étoile(s) sur 5 pour Culture d'entreprise

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