Gatestone & Co. Inc - Avis

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5,0
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Good place very clean
Collection Agent (Employé actuel) –  Scarborough, ON10 septembre 2019
Nice place very clean nice people very amazing trainer........ good food. People are ready to help you whatever the issue is , supervisors are amazing
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3,0
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Only if you need a pr or you are a newcomer
Financial Services Representative (Ancien employé) –  Toronto, ON4 septembre 2019
Highest turnover any company has ever seen. The salary is almost minimum wage. People just come and go and as they probably find a better job sooner or later. Not giving enough for the expectation. However, if you do need an experience to get your foot on the field, they will 100% hire you.
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4,0
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Productive and Fun Workplace
Technical Support Representative (Employé actuel) –  Toronto, ON27 août 2019
It was nice working at Gatestone, got an opportunity to learn new technologies and work with great team. Great place to work other than the timings and schedule.
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3,0
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A typical day at work
General Accounting & Deposit Officer (Employé actuel) –  Toronto, ON25 août 2019
I would say about month end because the last day of the every month was always a crucial day for the company as it was massive under pressure time where there were clients dead lines and we have to be on our toes in completing the payments and posting the transactions. I love to work under pressure because that time constraints activities always test my mental as well as physical strengths and my productivity increases accordingly.
Points positifs
christmas lunch
Points négatifs
No Canadian holidays due US clients based
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2,0
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Worked there for a very long time
Supervisor (Ancien employé) –  North York, ON15 août 2019
You Have no life. You work on all holidays sometimes even Christmas.You also have the worst schedules so that you really have no life. its hostile so be warned
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3,0
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great starting job
Team Lead, Risk Management Operations (Ancien employé) –  Toronto, ON31 juillet 2019
this company was great for new job seekers. the salary is low, the job itself is very hard and can be demoralizing. but i think it is a great company for new jobs seekers.
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4,0
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Great Environment with Free Wifi
Collections Agent (Ancien employé) –  Toronto, ON30 juillet 2019
Duties and responsibilities
• Contacted people with outstanding balances to remind them of amount past due. Collected debts. Secured promises to pay.
• All conversations on the account were documented.
• Provided customer service, including empathy towards their unique situation:
• Worked within time constraints/limits per client. Fast paced environment.
• All the work was computer-based. Worked shifts
Points positifs
Free WIFI
Points négatifs
Shift work
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3,0
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Nice workplace
Financial adviser and collector (Ancien employé) –  Toronto, ON22 juillet 2019
Pay was not good, management was bad, the location is pretty decent but overall I would not recommend having this job for a long time as it should only be a platform to gain experience
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1,0
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Run for the hills
Collections agent (Ancien employé) –  Toronto, ON15 juillet 2019
I worked for the company a few years ago. The experience was so bad that I am still feeling the effects of it even now.There should be an option for sub-zero stars. The harassment in this place is off the chain. I had my wallet stolen 2 times! Employees just talk about how much they hate the job and wanting to leave. Management was abusive. This job is what nightmares are made of. I will never forget my experience there even if I live to see 100 years old. Truly the pits.
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4,0
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Awesome and fun workplace
Billing Officer (Ancien employé) –  Toronto, ON10 juillet 2019
It was an amazing place to work, Team members bonded really well. Supervisors got along with the team. The most enjoyable part of the job was that everyone worked as a team.
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1,0
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Not an overall bad place
Financial Services Representative (Ancien employé) –  Toronto, ON6 juillet 2019
There is no structure in management the hours are very unusual and limits you to doing anything during the week.
Pay is not bad could be a bit better but allows you to survive and the people who works there makes it fun since everything else is all over the place.
Points positifs
Good people and pay
Points négatifs
Bad hours and management
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2,0
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okay job, fun but tiring
Collections Agent (Ancien employé) –  Toronto, ON27 mai 2019
clock in and sit down for 8 hours and start collecting debts

management was okay

the hardest part of the job was to sit down for hours and keep calm and sanity for 8 -10 hours
Points positifs
nice lunch room
Points négatifs
sitting
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3,0
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Productive workplace
Collections Officer (Ancien employé) –  Toronto, ON16 mai 2019
It was a fun place to work. The managers were helpful and cooperative. However, the job itself can be stressful at times. Overall, this is good place to start if someone wants to start a career in accounts receivable.
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3,0
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Its okay..
Customer Service Representative (Employé actuel) –  Toronto, ON8 mai 2019
Great place to learn about the office work environment.
Some rules are much to strict and pointless, and the fear of losing your job over them is stressful. No coffee at your desk, No Slouching, No writing or drawing on paper while your staring into space listening to dial tones and strangers pre-recorded voicemail greetings.

Its a great place to start your career, get your experience, and get the heck out.

Management is a joke, doesn't respond to emails or phone calls...will not help you grow as an individual and is clearly looking out for whats in their best interest and only theirs.

I personally was transferred to a department I didn't apply for, didn't fit in. I was hired as a customer service representative and transferred into the collections field with little notice prior to the change. They use you as an employee, treat you as disposable and throw you away when they're done with you.

Other than that, I was late frequently due to a long 2 hour commute and transit delays - They are very understanding of this. The best part of being there is the Employee Engagement department and its efforts. Josh makes the place real vibrant, fun and exciting. He does everything to ensure the employee morale here is positive.

The company would be better if the executives didn't walk around all the time micromanaging, and they'd be better off sitting in their offices watching their bank accounts grow as ours are in the negatives because were paid a Garbage Rate of just above minimum wage, and expected to survive living in Toronto.
Points positifs
Vending Machines, Ipads for personal use, Free time & Lots of Flexibility
Points négatifs
Long days, Boring tasks, Few targets to meet
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5,0
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Love this place
Financial Services Representative (Employé actuel) –  Toronto, ON14 avril 2019
excellent people, Teamwork, good management, and human resources. Timely pay cheques, assistance in abundance, made some very good friend, Help in every sort of requirement, good for beginners
Points positifs
Shift timings
Points négatifs
Salary
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4,0
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employee are friendly and funfilled which makes the job enjoyable
Collections Agent (Employé actuel) –  180 duncan mills road. north york8 avril 2019
I enjoy working at gatestone for the first two month thus far. the team and supervisors are awesome, the workload is manageable, and last bust not least I enjoy interacting with our customers.
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5,0
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Good work environment
Operations (Ancien employé) –  North York, ON25 mars 2019
Amazing job environment. NiroShan is an amazing manager, professionalisms is elevated. Lots of activities and employee appreciation programs. Employee referral paid
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5,0
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Great Opportunity
Employee (Employé actuel) –  North York, ON20 mars 2019
Gatestone & Co was an amazing place to work. The culture and atmosphere was very unique and it was a joy to come to work each day. The facility is very clean and organized. The day to day work life was very diverse and exciting.
Points positifs
Cool Lunch rooms, Friendly HR staff, Clean Office Space, Career growth opportunities
Points négatifs
Job Security
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4,0
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Productive with nice colleagues
Member Service Representative (Ancien employé) –  Don Mills, ON18 mars 2019
Friendly work space with clean environment. Cleaner and more appealing than all the other call centres iv worked at. Good management and have a shuttle service too.
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2,0
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Read!
Junior Collector (Ancien employé) –  180 Duncanmill Rd14 mars 2019
Gatestone is a great place to start if you’re bored and looking for something to do. If you’re not reliant on this job it’s perfect. Worked for AMEX US campaign and although I did learn a lot from my managers and fellow coworkers it’s a lot to deal with for the pay. Seniority is a main factor and it’s okay for them to break compliance rules due to their higher balances but if you were to go ahead and do so by ‘MISTAKE it’s bye bye to you. Collectors who have been there for a while are favoured. You get belittled if you don’t do what’s required behind your back to your other co workers by management. Management are understanding to an extent but don’t want to be! They say you will receive commission but again; thats more pointed to seniority although it is promised whilst moving up on to other teams. It is truly a prime product of management overworking their employees without them giving a care about them, unless it of course benefits them in anyway! This job was good while it lasted but had to leave due to medical issues, contacted my supervisor showing doctors notes and no reply. Co-worker had informed me I’ve been terminated and no management had contacted me regarding that, expected a bit more professionalism since that’s all they demand from us considering I had worked there for a year.
Points positifs
Free wifi clean building
Points négatifs
Pay, management, expensive deli
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3,3
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3,2Équilibre vie professionnelle / personnelle
2,9Salaire / avantages sociaux
2,9Sécurité de l'emploi / évolution de carrière
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3,3Culture d'entreprise