Decent pay but an unbalanced/unfair scheduling system
Screening Officer (Employé actuel) – Richmond, BC – 22 septembre 2018
The training is just about adequate. there's a lot to learn & remember at first, but the flow comes with time.
The job itself is ok & it pays well for what you do, but the work/life balance and schedule flexibility is very bad. Like all companies, everyone respects the seniority of other employees, but G4S (under contract from Catsa) operate a totally unbalanced & unfair scheduling system.
Employees should not expect a shift including a single Sat OR Sun off for many years and the same for booking a vacation week during the peak seasons of summer and the holidays. Shift modifications & leave of absences are also seldom accommodated for all but the most extreme circumstances.
Sure, they have a shift giveaway/trade system, but it's old-school archaic, slow and getting someone to work a weekend shift is practically impossible.
There is no accommodation for students and people with other jobs, the company will expect you to put them before all else in life.
The union appears to focus on protecting the feelings of the more senior employees.
Immediate management are mostly friendly & try their best to help you out, but can only work within the parameters they have.
Pay, benefits, a mostly friendly work environment
Shift and vacation scheduling, An inefficient union