Hi there, thank you for your feedback. We are sorry to hear you had a negative experience with Fraser Direct. We pride ourselves on being a great career-booster, and we promote from within very regularly, so we regret that you did not get this impression during your time with us. We also take great pride in our excellent work environment, in Warehousing there is always a physical element. Most of our products are 10-30lbs with occasional heavier cartons. We are sorry this role was too physical for your liking and will certainly make sure we make that clear in future interviews for staff. We are pleased that you found our staff to be friendly and helpful. Thank you for your comments.