Thank you for your positive comments and taking the time to leave a review. We are glad to hear you enjoyed some aspects of our work environment and we appreciate your suggestions to make it even better. We also value your realistic perspective that we are not perfect and a perfect experience isn't attainable, but worth striving towards. We accommodate staff in need of accessibility accommodations, but are always looking for feedback on how we can improve this program. If you would like to share some specific feedback or suggestions about our accessibility program please feel free to email firstname.lastname@example.org or call in at 905-877-4411. Thanks again!
We are sorry this is the impression left by your temporary work placement with Fraser Direct. Unfortunately in our industry the workflow timeline can be disrupted by things out of our control, as was the case with the label situation mentioned in your review. However, we do stand by the performance and pace standards of our teams when the projects are up and running. We appreciate your time spent with us and wish you the best of luck in your search for the right fit.
Hi there, we feel some points in your review require clarification. Fraser Direct hires directly 97% of the time, though we rely on agencies for a very small portion of our seasonal work. In fact within this small portion of agency staff we have a wonderful "Agency to Direct" onboard program and have hired on 23 workers from agency to our payroll in the last 2 years. We have a staff of 130 full-time permanent staff, many of which belong to our 5, 10, 15, and 20 year Anniversary club. We encourage candidates to apply directly to our many permanent openings advertised on Indeed.
We also have a very comprehensive anti-Workplace Violence and Harassment program and an exceptional track record in this area. Our team is family-focused and friendly, and the feedback given here is quite opposite to much of the feedback we have received from our staff in the past.
At Fraser Direct we believe in owning it when there is a challenge or opportunity to improvement, and you are correct that the work in this particular department is intricate, repetitive, and involves working with your hands. It is certainly not for everyone and can take some time to adjust to, but we rotate positions frequently to avoid strain and have 8 dedicated and hard-working staff who have been in this position daily without issues for 5+ years. We are a light general labour assembly environment that is ideal for those who like an extremely clean environment and working with their hands instead of heavy lifting. We hope that the next associate who joins our team, whether direct or for a seasonal project, sees these attributes and enjoys working with our company. moins
Thank you for your positive comments and taking the time to leave a review. We are glad to hear you enjoyed our work environment and management style. We certainly like to have some fun, hustle when busy, and do a great job for our clients on our Warehouse floor!
Thank you for your comments! We are really proud of the integrity that our associates, Supervisors, and Managers apply to our operation and are so pleased you appreciated this during your time with Fraser Direct.
Hi there, we are sorry to hear this is the experience you had at Fraser Direct and thank you for your comments. This is not the experience we try to cultivate for staff, so we will certainly look into your comments and find ways to improve. Unfortunately we are not able to offer benefits at this time, but we do have a wage grid that enables staff to cross-train and grow their earning potential. We believe through this partnership many staff can grow, learn, and build a career with our company. We have many steady, positive, and dedicated teammates and we are grateful for that, but we always appreciate feedback and an opportunity to improve. Thank you for your comments and we wish you the best of luck moving forward.
Hi there, thank you for your nice comments about our team. We are very proud of the hard-working and friendly team we have here and are pleased that you experienced this. Unfortunately we cannot offer a benefits program at this time, but we do have a wage grid that enables staff to cross-train in different areas and grow their earning potential. Thank you, again, for taking the time to give us some feedback!
Hi there, thank you for your feedback. We are pleased to hear that you appreciate the owners of the company, but are sorry to hear that you had a less positive experience with the supervisors. We will certainly look into your comments, as we are proud of the leadership we have on staff and want to make sure that associates have a positive experience. We understand your placement was likely through an agency for seasonal work, but we do have 90% full-time staff and would welcome anyone who wants to apply for permanent/full-time openings. We do spend a lot of time working with our hands, which is not for everyone. Thank you for your feedback and taking time to give us a review!
Thank you for your positive comments about Fraser Direct, we appreciate you taking the time to write a review!
Hi there, we are sorry to hear this is the experience you had at Fraser Direct and thank you for your comments. This is not the experience we try to cultivate for staff, so we will certainly revisit and ensure we are doing what we can to provide the open, positive, and team-based culture we are so proud of. We have annual BBQ events and staff sales, and regret that you were unable to participate in these during your time with us. We pride ourselves on having a strong moral compass and we have a standardized wage grid for that reason, as well as to enable staff to cross-train and grow their earning potential. We have many steady, positive, and dedicated teammates and we are grateful for that, but we always appreciate feedback and an opportunity to improve. Thank you for your comments and we wish you the best of luck moving forward.
Thank you for your positive comments about Fraser Direct! We are pleased to hear that you have jump-started your career with us and look forward to continuing your growth.
Thank you for your positive comments about Fraser Direct! You encapsulated a lot of what our company is like in your review. We are very proud of our dedicated, hard-working, and fun team.
Hi there, thank you for your feedback. We are sorry to hear you had a negative experience with Fraser Direct. We pride ourselves on being a great career-booster, and we promote from within very regularly, so we regret that you did not get this impression during your time with us. We also take great pride in our excellent work environment, in Warehousing there is always a physical element. Most of our products are 10-30lbs with occasional heavier cartons. We are sorry this role was too physical for your liking and will certainly make sure we make that clear in future interviews for staff. We are pleased that you found our staff to be friendly and helpful. Thank you for your comments.