Avis des employés pour Four Seasons - Whistler, BC
Intitulé du poste
Whistler, BC23 avis
23 avis correspondant à votre rechercheVoir les 1 990 avis
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The more difficult part of the job was time management as certain tasks had to be completed before other members of the team would occupy an area that needed to be cleaned. Once you had this aspect down, you would be well able to do your tasks and job.
Meal provided to workers.
Night work/Sleep Schedule.
They treat their staff like they are very replaceable. The pay is poor (minimum wage) and guests pay thousands of dollars a night for a room. Place a lot of stress on workers and overtime is required, you are shamed if you don't put in the overtime. No guarantee for hours in low season, you get one shift a week and they don't care. Cheap company. Wouldn't advise working for the four seasons whistler
Réponse officielle de Four Seasons19 mars 2020
Hi, Thank you for reaching out and providing some feedback as a former In Room Dining Server. We are sorry your experience with Four Seasons was not positive and we will ensure this feedback gets passed along to the appropriate people and dealt with. We wish you the best moving forward.
I did a lot of research in preparation for the interview, including the history of Four Seasons and the development of the idealistic work culture around the 'Golden Rule'. This was thrown out of the window immediately with the disinterested, rude, and obnoxious interviewer. A few floors below the glitz and glam of the eye-wateringly priced rooms is the staff slum. The Golden Rule at work again. The kitchen is unusable. This is really only somewhere you should come if you're very eager to get on the slopes and be able to tolerate poor living conditions.
Réponse officielle de Four Seasons5 mars 2020
Thank you for taking the time to provide us with your feedback. We are so sorry you had a negative experience and would like to gather some more information. Please feel free to send an email to firstname.lastname@example.org to provide some additional emails or we can schedule a time for a call to gather more information.
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This is my first time working in a place so disorganized, dirty, stressful and sad environment, without training. Tiny staff housing, sharing 1 washroom between 8 persons. The salary is horrible compared with the cost of life ( Whistler) NO benefits at all before 3 months, manager's is always buzy, they don't have time us, give us some feedback or simply appreciate our work. Iwe always receiving critics and how "don't do that" they request priority (full times seasonal jobs) that means, I could work 18 hours per week or 30 depending whatever THEY needs, but I havy wokr 40 hours ( that's full time right?) Anyway, I don't recommend this place to work. Unless you're really desperate like me.
Close to the village, 1 meal per shift.
Low salaries, no training, dirty and tiny staff housing, stressful (7 persons attempting and serving to 470 guests at the restaurant), no recreational places for the staff.
Réponse officielle de Four Seasons3 mars 2020
Thank you for your review as a current Server. We are sorry to hear about the challenges you have experienced. We take your concerns to heart and encourage you to speak with your manager and the People and Culture team to help find the balance that you are looking for! We will also ensure this feedback gets passed along to the appropriate people.
Be prepared to be full on durning busy seasons , really practice self care so you don’t burn out as there is potiental to be working several days in a row . Great money .
Réponse officielle de Four Seasons6 février 2020
Thank you for your review as a former Spa Practitioner and for your honest feedback. We're always looking for ways to improve and become better for both our guests and our employees. We will ensure your feedback reaches the appropriate people.
I enjoyed most of my time working at the four seasons, I worked as a banquets server and near the end of my time there the managers in my department were great and I will miss them, however outside of banquets the place is messy.
onsite housing isn't terrible
too many stressed managers
Réponse officielle de Four Seasons5 septembre 2019
Thank you for your review as a former Banquets Server and for your honest feedback. We're always looking for ways to improve and become better for both our guests and our employees. We will ensure your feedback about management reaches the appropriate people.
A company with good benefits and decent work life balance.
Free lunches, complimentary nights
Not LGBT friendly.
I was fortunate to work for the Four Seasons in Whistler, British Columbia. The property is wonderful, the village is incredible, but the job itself is taxing. Overworked, and under appreciated. I would love to work for the company again, but the location was the main issue. The property loses money annually and can not staff accordingly.
Pay and Job Security/
Working for the Four Seasons was an incredibly enjoyable and rewarding experience. It was the first company which I felt treated you as an equal. During the busy periods the higher management team from other departments would come along to help. The hardest part of that job was dealing with difficult guests. Guests with high expectations and who are paying thousands of dollars per night expect only the best service. As well as this, the company follows the Forbes standard which has allowed them to be the only 5 star resort in Canada. This standard which every staff must adhere to was also a difficult transition. Overall the Four Seasons is a very rewarding company to work for.
Free lunches, Staff Accommodation
Difficult guests and standards
Four Seasons is typically one of the slowest companies in hospitality to promote from within. Management can sometimes be hit and miss, but generally the people you work with are knowledgeable and hardworking. I have learned how to successfully manage the room service department and how to manage and respect my co-workers.
Complimentary room nights
office politics, slow to promote, comp night availability
Empresa que valoriza o funcionario, cuida, respeita, pensa nele e quer ele sempre proximo, Querendo que nunca saia de la, plano de carreira brilhante
Aprendi que tudo que se faz com carinho e determinação, fica bom e te faz bem. Nessa empresa esses valores são seguidos e valorzados
Beneficios e salario
very good place to learn lots of field at the same time, control, customer service and more. very high class of professionizm that you can experience at work thoughout the season, if you can manage your time and energy, it is the perfect beautiful job.
I had such high hopes of enjoying my time working for such a popular and high-end company, but it couldn't have been further from enjoyable. A typical day would involve what you'd expect in housekeeping: turn up to work, get your cleaning supplies, get your list of rooms to clean and you'd go to them and do the job. It was very autonomous, and it wasn't uncommon to spend whole shifts without speaking to or seeing anyone, which got quite frustrating. I didn't have the chance to really get to know my co-workers, but at times I found them to be rude and unhelpful. There were three different people in charge, and whether or not I had a good day usually depended on who was in charge that day. When I ran into some issues, I was passed around and given offers of help which I never received. Like a few people I knew, I wasn't enjoying the work and wanted to apply for another department given I was receiving no help or support to do my own job better, but unlike the people I knew this wasn't offered to me - which I'm certain was due to issues with my appearance, as they had no issues moving anyone else between departments. The hardest part of the job was not having enough time to do the best job I could, which was frustrating for me as a perfectionist - and I'm certain others must cut corners in order to finish in time but I couldn't do that so I fell behind and was always made to feel terrible about it, despite us being told it was more important to get it right the focus was always on finishing in the allotted time-frame. I would have found it much more enjoyable had I been given enough - plus...
Free lunch - albeit poor quality
Long hours, expected to work overtime, underappreciated