Four Seasons
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Avis d'employé sur Four Seasons

Stressed and underappreciated

1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
21 septembre 2014
I had such high hopes of enjoying my time working for such a popular and high-end company, but it couldn't have been further from enjoyable. A typical day would involve what you'd expect in housekeeping: turn up to work, get your cleaning supplies, get your list of rooms to clean and you'd go to them and do the job. It was very autonomous, and it wasn't uncommon to spend whole shifts without speaking to or seeing anyone, which got quite frustrating. I didn't have the chance to really get to know my co-workers, but at times I found them to be rude and unhelpful. There were three different people in charge, and whether or not I had a good day usually depended on who was in charge that day. When I ran into some issues, I was passed around and given offers of help which I never received. Like a few people I knew, I wasn't enjoying the work and wanted to apply for another department given I was receiving no help or support to do my own job better, but unlike the people I knew this wasn't offered to me - which I'm certain was due to issues with my appearance, as they had no issues moving anyone else between departments. The hardest part of the job was not having enough time to do the best job I could, which was frustrating for me as a perfectionist - and I'm certain others must cut corners in order to finish in time but I couldn't do that so I fell behind and was always made to feel terrible about it, despite us being told it was more important to get it right the focus was always on finishing in the allotted time-frame. I would have found it much more enjoyable had I been given enough - plus...
Notes par catégorie
1,0Équilibre vie professionnelle / personnelle
1,0Salaire / avantages sociaux
2,0Sécurité de l'emploi / évolution de carrière
1,0Direction
1,0Culture d'entreprise
Points positifs
Free lunch - albeit poor quality
Points négatifs
Long hours, expected to work overtime, underappreciated
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Avis similaires
5,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
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3 janvier 2020
Même poste
Room Attendant (Ancien employé) - Vancouver, BC
Four seasons is a luxury hotel good to place to work, maintaining the five star ratings The management are equal to every employee. we providing good service and quality assurance.
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Réponse officielle de Four Seasons
9 janvier 2020
Thank you for your review as a former Room Attendant! We are so happy to hear that you enjoyed the culture and management during your time at Four Seasons. Have a great day!
3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
16 juillet 2019
Même posteMême lieu
Room Attendant/Housekeeping (Employé actuel) - Whistler, BC
A company with good benefits and decent work life balance.
Points positifs
Free lunches, complimentary nights
Points négatifs
Not LGBT friendly.
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Réponse officielle de Four Seasons
30 juillet 2019
Thank you for your review. We encourage you to speak with your manager about these challenges as we are always seeking to improve our employees' experience as well as the candidate experience.
1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
23 avril 2020
Même lieu
Spa (Ancien employé) - Whistler, Canada
Over promised and under delivered. 30 min break in 8 hour shift is not long enough. Struggle to plan days off and things to do because the rota is given out weekly.
Points positifs
I made a life long friend
Points négatifs
The way clients treat you.
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  1. Stressed and underappreciated