Very unorganized workplace
Customer Service Representative (Employé actuel) – Toronto, ON – 13 juillet 2019
Working nights at foodora has been hard. They’ve recently hired more Customer Service Representatives which means we (the more senior representatives) are struggling to fill our work schedules. The management is very lax, which is great sometimes (work from home), however, we get our schedules late and can barely make the hours onto our timesheet before the deadline. Working nights can be hard due to a lack of “connection” with the daytime employees, however everyone on the night team are great! Again, the hardest part is the instability with our schedules. There are some great benefits too, like food allowances, partial benefits after 1 year (for part-time employees), office socials and outings, a small(ish) team full of amazing people, and a great office location.
food allowances, great coworkers, nice office/location
lack of communication between departments, unstable hours