Too stressful, management is poor, half of the tasks are not even needed
Team Member (Ancien employé) - yonge and sheppard - 27 janvier 2020
the management in the store is extremely poor. They cut down the employees to 3 people in one shift, that is way under staffing. this increases pressure on the employees. The closing shifts are the worst. the assistant store manager is rude and thinks himself as the ultimate boss.
discounted lunch, job security
Long hours, hectic, too much work for what employees are paid, bad management
I honestly had the worst time at Five Guys. I was hired for part-time but ended up working about 40 hours some weeks because of all the people that quit and/or called in sick consistently. A typical day depended on your shift and what you were working. Prep was obviously for the morning shifts (everything is hand made including the patties). When I first started working there the management was alright and everyone was friendly, although they talk bad about everyone (but that's how work is). We went without a GM for a while and everyone was quitting so I was almost working full-time hours every week. The new management came in and it got worse. The manager hired her friends and gave them most of the hours, which took away from everyone else. I went from 30 - 40 hours to about 12. Her friends would not work, but they did not get into trouble at all because they "Were friends with the manager". We were overworked sometimes having to do a Friday rush with 3 people (one time even two on the weekend) because people called in a lot. During the closing, we were expected to pick up on others slack when they cleaned. We closed at 10, but sometimes we did not leave until 1:30 am. The newer managers always banded together to talk about one manager, who they wanted to quit for no apparent reason. After all of the hard work employees put in, they never get rewarded. There were times when I closed until 1 am, then had to be at work for 7 am the next day. After getting home and getting up early, it's only about 5 hours of sleep. I worked a double shift a few times there. There was a time I - plus...
Working at Five Guys was a very exciting setting as it was my first job. I was a crew member and was responsible for taking customer orders, I had to maintain fast, accurate service, and positive guest relations. It had taught me to work as a team member.