I recently quit five guys, which was a long time coming. I used to love coming into work because there was structure with the work and everyone had a set job they had to do. I definitely learned how to become a better worker. I learned how to handle customers better and how to stay composed while working in a rush. I would have stayed there throughout my entire college, but, i could no longer work with the poor management. I went through 4 different managers while i worked there and the first 3 were good, but, the last one I had was horrible. The manager does not know how to handle difficult situations, they are unable to communicate properly with employees, they put employees down with verbally abusive behaviour, and they make employees feel worthless. The management is always on employees to up sell, but, never give any recognition to the top sellers. Overall, the environment is great and 90% of the employees are amazing people, there are just a select few managers who should not be in management and need more training.
poor management, short breaks between shifts, rarely days off