FirstOntario Credit Union - Avis

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5,0
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Great place to work
Sr. Financial analyst (Employé actuel) –  Stoney Creek, ON5 décembre 2019
Great place to work, great people! Environment of this company for working is best. No working pressure on employees.Supports ongoing learning and development.
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2,0
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Poor management
Member Representative (Ancien employé) –  St. Catharines, ON17 août 2019
Union is a joke and does not help you at all. Seniority staff are rude and if you are new, forget even thinking about trying to book a day off for an appt etc. Managers of branches never around when help is required.
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5,0
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Cutting edge technology workplace
IT Support Analyst (Ancien employé) –  Stoney Creek, ON9 juillet 2019
A behind the scenes IT workshop with cutting edge technology and great opportunity for learning new skills. I learned about the interconnection between a central IT location and traveling to branches to provide service to them.
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5,0
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Work Life Balance
Business Analyst, Enterprise Project Management (Employé actuel) –  Hamilton, ON23 juin 2019
Great place to work, great people and worked on a regulatory project working as a PM, BA, Technical BA, and Data Analyst, compiling data from various lines of business and stored the data in an SQL based back-end tables
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4,0
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Great Work/Life balance
Sales Associate (Employé actuel) –  Stoney Creek, ON22 avril 2019
They definitely respect their employees and their commitment to the community. Fun culture and a great place to work.35 hour work week is a great bonus.
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2,0
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Finally some changes coming hopefully good ones
Investment Advisor (Ancien employé) –  Firstontario credit union7 février 2019
Past 5 years have gone downhill. Board has been disconnected from reality or just had been misinformed. Executive hire and promote their friends. Skill and knowledge have little to do with job title. Front 'll e and middleanahers have no opportunity to move to higher positons as they do all the work fpr the upper management so they look good. Upper managemt enjoys an abundance of social activities at local venues. These venues provide access to upper management because of sponsorship money. These funds are actually member funds but little respect is given to that pary of the credit union concept.
Points positifs
Wages are satisfactory but stay at frontline work status
Points négatifs
Poor and selfish management. They are very selfcentred and entitled
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4,0
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Great place to work
Member Service Representative (Ancien employé) –  Cayuga, ON15 décembre 2018
Friendly staff excellent place to work such a caring warm environment.
The best part of the job is the people you work with everyone is there to help you grow and do better in your career.
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5,0
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Great place to work
Member Service Representative (Ancien employé) –  Niagara Falls, ON11 septembre 2018
I was a summer student and had a great time working with FirstOntario. Everyone helped me as I got started and encouraged me once I had a handle of things.
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5,0
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Great place to work!!
F/T MORTGAGE BROKER FULFILLMENT OFFICER (Employé actuel) –  Woodstock, ON21 août 2018
Great Team atmosphere!
The Credit Union way is the Personal side of banking....you are not just a number.
Customer service is number 1.
Usually pay higher than the big banks
Points positifs
wage; atmosphere
Points négatifs
open Saturdays
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2,0
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management
Branch Manager (Employé actuel) –  Burlington, ON13 août 2018
the regional directors have no clue what they are doing. company policies are created only when mistakes are made. no opportunity for company advancements.
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5,0
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Great place to work. Good group of staff.
Member Service Rep (Employé actuel) –  Union, ON23 juin 2018
Great place to work. Supportive environment.
Good training. Management is helpful and willing to assist you to the next level, whatever that may be. The members are great to work with. Very patient all around, especially when you are new. Very helpful even for the seasoned Vets, who may forget.
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4,0
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Financial Institution
Accounting Clerk (Ancien employé) –  Hamilton, ON24 mai 2018
Ontario Credit Union. Reputable Financial Institution. Involved in community and local financial development. Very serious regarding their brand. Guided by a board of directors.
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4,0
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Welcoming and supportive environment
Member Experience Representative (Ancien employé) –  St. Catharines, ON4 avril 2018
A typical day changed depending on my role, but I would organize my appointments, research the members current patterns before meeting, speak in depth about their needs and goals, and discuss solutions with them as well as my superiors when needed.
I learned to manage and prioritize my time, meet deadlines while communicating with all necessary parties, and to make cold calls
Points positifs
Ongoing support and development from management, job security, good employee atmosphere
Points négatifs
Launching changes to the workplace organization without looking at the impact to staff or members
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4,0
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Great co-workers
Member Service Co-ordinator (Ancien employé) –  Burlington, ON6 mars 2018
I'm a team player and this was a great team. I still miss these guys. This was a part time job to supplement my college tuition, and wasn't my dream job, but I have nothing negative to say about this job because of the culture!
Points positifs
Flexible hours and great co-workers
Points négatifs
Not my dream job.
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5,0
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Awesome team.
System Support Analyst (Ancien employé) –  Stoney Creek, ON1 février 2018
Worked on some client branch support. Great health benefits and solid infrastructure. Weekly meetings were very helpful. Tools needed for job were provided.
Points positifs
Great team, starting 3 weeks vacation.
Points négatifs
Office location is isolated
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1,0
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Don’t waste your time with this one
MSR (Ancien employé) –  Niagara, ON3 décembre 2017
Branch managers don’t do their jobs, no coaching provided, no performance feedback.
Only part time positions available. Inefficient Union, not there to do anything but collect fees from part time employees to benefit full time employees. Union rep is a joke, she does nothing to benefit the employees.
Impossible to find assistance to do your job right. Training is minimal and poor at best.
The banking system is prone to error and requires frequent cutting and pasting of information. This allows for frequent errors and lack of customer service.
Points positifs
Decent pay
Points négatifs
Terrible experience
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3,0
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Great place to work
Member Exp Rep (Employé actuel) –  Woodstock, ON19 septembre 2017
Great place to work..lots of volunteer/outside of work hours expectations.
Great pay and good benefits.
High expectations for time not paid as not enough work hours to complete amount of work required.
Points positifs
Excellent pay
Points négatifs
Unpaid hours expected
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2,0
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No consistency at all
Member Experience Manager (Employé actuel) –  Stoney Creek, ON16 septembre 2017
The company lacks directions from the Executive Leadership team. The CEO loves baseball and hires people that play baseball. It's sad but that's the real truth. Promotions are given and never earned because their is no actual application process.

Change is made for the sake of change. The only benefit is that it's a local company. If this was in a bigger market, people would hesitate to work here. Many of the individuals are very set in their ways as they have been their for decades in a management capacity. They have a very big problem with the fact that their customers average age is 55 years old. They are panicing about it but fail to realize their staff is also 55 years old plus generally.
Points positifs
Good benefits package, good vacation, union staff are really cool
Points négatifs
Upper Management and Human Resources. Change Management is non exsistent
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5,0
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concert security
SECURITY GUARD NORTH WEST (Ancien employé) –  Hamilton, ON26 juillet 2017
Best bosses, fun job, and meeting famous people. Can't get much better then that. Pick and choose when you want to work make it the perfect casual job.
Points positifs
pick your schedule
Points négatifs
don't really have any
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5,0
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nice company
QA Analyst (Ancien employé) –  Hamilton, ON21 mai 2017
credit union is a company that is people focused. Our leaders genuinely look out for their employees, provide opportunities for growth when possible, strive to provide enabling work, provide the necessary resources to get the job done and look for feedback in order to improve.
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3,7
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3,5Équilibre vie professionnelle / personnelle
3,8Salaire / avantages sociaux
3,3Sécurité de l'emploi / évolution de carrière
3,3Direction
3,5Culture d'entreprise