My goal is not to discourage anyone from joining the FNHA but to create awareness, however, stonished how the company has survived. Nothing "kind of" makes sense. As far as organizations go, you won't find much that is done right. e.g. business planning, technology planning, decision making, service delivery, program management, organization, etc..Internal surveys show a very low level of job satisfaction among employees. A word of advice to Joe, First Nations Values are great to uphold so far as you don't compromise the delivery of much-needed services to those who are in need. In my view, everything must be geared to improve by adopting modern business practices (continues improvement) in creating strategies that would lead to increased efficiency and service delivery. Most of the regions are still practicing outdated ways to connect with their clients without having any means to collect and use the information for vertical and horizontal communication and to draw meaningful program data to measure success or failure. Other business areas are barely surviving.
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