Very good patron and co-ordinator, respectful work place and organized, lots of potential for an honest reliable workers, good experience to carry once adapted to the job title, everybody respects one another.
cheap flights, very low rates for cargo shipping, benefits provided as part-time and full-time workers
not much to do on some days but keeping the warehouse clean and neat keeps the work space organized.
Upper management has no respect and does not speak to employees nicely. Middle management is AWESOME like coordinators are.
Call centre (reservations) shift work is based on a bidding system by seniority. As well as holidays. Pay is low. Not very much room for advancement.
Only get 2x 15min breaks or 1 30min break, they legally get around that by letting you off 30min early? So the shifts are 8h shifts instead of 8.5hours with an hour break or 30 min and 2x1im breaks. I really did not enjoy that.
In slow times (very few phone calls) you were not allowed to talk to one another. It was very much like cattle lined up unless the manager wanted to talk you were not allowed. It was really weird. Atmosphere was great when manager was not there and just the supervisors (coordinators)
Manager doesn’t seem to respect employees.
Mid management was fantastic though.
For the amount of training needed and information retained, the pay was not adequate. At all.
Not enough diversity in staff. It’s a northern company and not enough northerners represented at the head office in Kanata. Also cultural training should be provided to all employees as it’s hard for people who live in Ottawa to understand what living in the Northern communities first air serves is like.
Coordinators are awesome to work with, flight benefits after 3 months