(Was) A very good place to work
Disclaimer - This is based on my experience before Family was more absorbed by Economical. The company President (who played a big part in setting the company culture) and entire Claims department are now gone.
Family was great at offering people work/life balance: 35 hour weeks, birthday off, 3 weeks vacation, personal days off - though not flexible - plus...
Respectful of staff, Can be Fun, Good Benefits
Not the best pay, Small company may limit career progression