Avis des employés pour BAE chez Fairstone

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3,0
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Welcoming atmosphere at first, quickly became stressful
BAE (Ancien employé) –  Chilliwack, BC10 février 2019
I recently worked at Fairstone and realized early it was not the career for me. While my managers were lovely people, I found the training to be very inadequate and unsuitable to my learning style, especially as I was brand new to the industry. There are the first 9 days that consist an information dump learned via online tools and tutorials, with a quiz at the end of each subject. I found it difficult to retain much of anything, and then things move very quickly to getting on the phone to begin with solicitation, delinquency calls and learning to take applications, with very little hands on practice or opportunity to fully understand what to say or do in specific instances, which caused me to feel incompetent and not confident in the role.

As it is a daily pressure to attain sales goals and meet delinquency targets, the general message is one of stress, in the form of daily review of performance metrics and reminders of where you need to be, as well as hearing how stressful it is while a colleague is trying to do their job. As the manager and assistant manager both have targets to meet as well and have to concentrate on their duties, I found it frustrating to have to interrupt them frequently to assist with my training. Also, a new employee has targets to meet within a month of being hired, which I found to be too soon and was stressful on top of trying to absorb the information and learn the job. The role is primarily to book loans and bring in as much business as possible, so the main focus is entirely money based-great if you are motivated just by money, but not
  plus... fulfilling in any other way.

The pay is OK for an entry level role and benefits are great. Shifts are 8.5 hours with just one half hour break (not paid) and I found it quite exhausting. This role is great for some people, and the company seems to treat it's employees fairly.
  moins
Points positifs
Spacious, clean office and decent working hours
Points négatifs
Inadequate training and stressful working environment
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4,0
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Rewarding career, and exciting fun people
BAE (Ancien employé) –  Winnipeg, MB10 juillet 2018
A lot of these negative reviews are from people who didn't have what it takes. Good job to build on your selling skills. Sales job at the end of day. Good pay, good benefits, training is improving and the desire to motivate and reward employees has always been there.
Points positifs
Fun work environment, career advancement.
Points négatifs
Long Term Disability is mandatory
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Réponse officielle de Fairstone
26 février 2019

Thanks for sharing your experience working at Fairstone! We are glad to hear you had a positive experience working with us. As you know, Fairstone prides itself in creating an environment where employees can grow and develop; to get there, we’re continually working on our training, support, and incentive programs.

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