Fairstone
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Fairstone - Avis

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Canada112 avis
112 avis correspondant à votre recherche
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3,0
Équilibre vie professionnelle/personnelle
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l'environnement de travail est très bien. Bonne clientèle.
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2,0
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They try to low ball u for salary because they think we can make bonus. Not all branches are the same. I was in an unfortunate branch with a manager who did not know to do her job
Points positifs
If u can, the bonus can be good. But thier compensation structure is tricky
Points négatifs
Very poor managers. No guidence
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5,0
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Good salary, they are good people, I gladly recommend this company, no problems.......................................................... Good benefits
Points positifs
Everything
Points négatifs
Some products
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3,0
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Management; at least in the branch I worked in were catty, unprofessional, disrespectful and lacked leadership ability with an unsettling turnover rate. Upper management seemed somewhat better, but a bit disconnected from lower levels. The job overall is decent but repetitive. The 8- 9 hour days can be very long, particularly if your immediate supervisor only makes your time more miserable. I’m grateful for the experience I gained, but far more grateful I got out when I did.
Points positifs
Good pay, benefits.
Points négatifs
Management, work / life balance.
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1,0
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The benefits are some of the best I've seen, but not worth the constant stress and moral feeling of doing something so wrong.

You solicit most of the day, and make collection calls. You're expected to call people you know, who may not feel comfortable with you knowing their sensitive financial information. Policy is broken just to get the deal.


The gossip that tenured employees partake in is rude and unprofessional, about each other and about customers.
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2,0
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Horrible pay. Horrible training. Very negative and unpleasant stress on a monthly basis. Very poor management. Very little employee recognition. Bonus structure complicated and impacted by account collection which is not told to you when bonus is explained while onboarding. No holiday party or any type of team building excersize
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5,0
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It was very nice working at fairstone. Learn a lot about financing and about open ended conversations with customers.Learn so much Always thankful to them for giving me this opportunity to grow in this feild.
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1,0
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You’re given sales targets that continually go up. After 4 years I’m amazed I can still hit them. Numbers are all that matters you’re only as good as the last loan you get the company. Depending on when you get hired the most you will get is a month of training and then will be expected to hit normal sales targets in your first full month. Other employees gossip about everyone. Very hard to work up the chain there are not a lot of branches and upper management promote those they like, most job postings the hiring manager already has who they want in mind and that’s who gets the job. It’s a popularity contest. District managers will try to make you do things against policy. Customers and employees in the branches are just numbers. They don’t care how you get to your targets as long as you get there and you get reprimanded for not selling “optional products”. You have to call all day long unless you are closing a loan. You call to solicit people who really can’t afford it or you call to collect payments. Only thing I will say is they have a good benefit program and IF you can hit your targets they have good monthly bonuses and a points program.
Points positifs
Points program and bonuses if you achieve goals.
Points négatifs
Long hours, bad management
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3,0
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It’s very high demanding and numbers driven not a lot of support of you don’t hit your “targets”, low salary for the job I do. Hard to compete with banks with the crazy high rates
Points positifs
Benefits, vacation and pension
Points négatifs
Low salary, high demanding & very stressful
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1,0
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This place is all about lend to people with poor credit and make their situation worse.

Constantly harassing people to take extensions on their loans or take a second mortgage on their house.


Management was a mess
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5,0
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enjoyed my time at fairstone, working environment was very helpful and cooperative, I really get along the people there and the work load was good as well
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2,0
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Unequal treatment of staff, minimal coaching versus 100% attainment of very high targets. Long term staff made it a toxic work environment. Stay away.
Points positifs
Work site is in the office and business skills are applied
Points négatifs
discrimination
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4,0
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A great place to work. Days were kind of the same, but different experiences and customer interactions kept me there. It's a great place to work and get the experience you need.
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5,0
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Super excellent place to work and nice people understanding, excellent service. Management is great and its diverse and encouraging place to work. Wi
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4,0
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Having an excellent experience at Fairstone with an excellent working environment. Great people culture and excellent benefits.Only problem is the pay that is below average
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5,0
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If you like talking and sales then this job is for you!!! If you like an administration job where all you do is answer phones and paper work than this job isn't for you. The job isn't easy you do have to work to excel at it but the reward is there. If you are self motivated and have lots of drive you can make wicked bonus. There is also room for advancement. The benefits are top notch as well. I enjoy my job and work with a great team. Everyone here helps each other out and we have a great support system from the employer.
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3,0
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Solicit your face off, non stop cold calls. People yell at you because you are forced to harass them, calling them day after day until they say HARD no. Which means they basically have to yell and curse at you.
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5,0
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I have been with Fairstone formally CitiFinacial for almost 7 years. With in a year I was promoted as Branch Assistant manager and a year after as Branch manager. They have great management who understands their employee’s needs. Everyone here cares about each other and it is a great place to learn and grow within organizations. This company is heavily involved in community and offer its emplyees paid time to volunteer!!
I highly recommend working for this organization.
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4,0
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The job was just not for me. But the envrioment in which I worked with my boss and co-worker was fun and relaxed. I appreciate all that Fairstone taught me and all the amazing memories made there.
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1,0
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Do not recomend working for this company. Pay was pretty good but does not outweigh all the stress and pressure that comes with a position within this company
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Réponse officielle de Fairstone
19 octobre 2019
We are disappointed to hear this feedback. We emphasize the importance of balance by ensuring our employees have access to a minimum of three weeks paid vacation, personal days, sick days, and time for volunteering engagement, among others. We also strive to create an environment that encourages open dialogue around expectations of roles and accountability. Some periods in any business may be busier and the pressure can build, we recognize that may not be for everyone but we provide tools, outlets and resources to help employees manage through busier periods.
3,0
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A typical day at work includes but is not limited to: sales and collection calls, completing customer applications and performing credit and approval checks. Presenting legal loan documents with knowledge and use of the privacy act and maintains excellent customer service in a small team-based setting. There is always something to do and can be a very rewardingly productive business to work in.
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Note globale
4,0
D'après 115 avis
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Notes par catégorie
3,9
Équilibre vie professionnelle / personnelle
4,1
Salaire / avantages sociaux
4,0
Sécurité de l'emploi / évolution de carrière
3,9
Direction
3,8
Culture d'entreprise