Very fun workplace, great atmosphere, long shifts, late nights
Supervisor (Employé actuel) – Waterloo Ontario – 16 novembre 2014
A typical night at work involves taking care of a variety of all types of customer's needs involved with food & beverage. There are transactions to go through, volumes of people to attend to, mixing cocktails fast and correct. Making sure the gentleman in the kitchen are all set and efficient. Managing staff, as well as keeping eyes on patrons safety, and alcohol consumption, bathrooms are free of debris, musicians show up, set up, perform,and get paid. Security is making sure the number of the patrons in the bar are at the right number to coincide with the liquor license. The no alcohol zone not permitted in areas such as the patio, and upstairs is being honored. If there are any issues with customers, it gets resolved promptly and friendly.
The owner, nor the general manager are never there on weekends so if there is a problem it is basically up to supervisor on shift to think, act all while you could be at capacity in the establishment. Such as bands cancelling, calling an emergency plumber late at night for toilet issues, finding a band last minute....the typical stuff
The most enjoyable part of the job, is the clientele and maintaining relationships with the awesome people KW has to offer. We are extremely lucky to have an all ages appeal from 19-80 year old patrons. The live music is such a bonus also, and you learn to really appreciate the art of entertaining.
Relaxed work uniform, benefits, new faces
Long hours, late late late nights