Thank you for taking the time to write a review. We’re interested in the opinions of current and former team members and we’re glad to hear your views.
Our new executive team members have varied backgrounds and experiences and this will help us position Express Scripts Canada for success in a rapidly changing environment. Also, we are fortunate to have a large number of people who have deep experience at Express Scripts Canada. This combination of a new executive team and experienced staff gives us the ability to deliver on our promises to our clients, patients and employees. We hope you will provide more feedback soon.
Thank you very much for bringing this to our attention. We take your comments very seriously and we are deeply concerned that your experience is causing you I already distress. Express Scripts Canada considers a positive work environment and the health and well-being of its employees critical. We have policies in place to ensure our management and staff act with integrity and compassion at all times. Please contact the Director of Human Resources directly and register your concerns. If you are not comfortable doing so, you are encouraged to report any violation of our code of conduct to the Ethics Help Line. We have a strictly-enforced non-retaliation policy so you need have no fear about filing a complaint. All complaints are thoroughly investigated and actioned as required. We are committed to providing a safe, healthy working environment for all our team members and we hope you will help us improve.
Thank you for taking the time to leave this excellent comment. We work hard to meet the expectations of our employees, and we are happy to hear that we hit the mark for you.
Thank you for taking the time to share your positive experience at Express Scripts Canada. We believe that when you work at Express Scripts Canada, you work with great people who experience many opportunities for personal growth and development. We are committed to finding even more ways to improve the work experience and we’re pleased you approve of our efforts to date.
We’re grateful for your comments and your continued efforts.
We’re sorry to hear about your experience, and we thank you for raising your concerns. We want to assure you that discrimination is contrary to the standard we set for our organization. We hold ourselves to a very high ethical standard and we take our policies around diversity, inclusion and non-discrimination very seriously. These policies are not one-time efforts, but an ongoing endeavour to create a culture where everyone feels secure, respected and accepted. As you know, we require that every employee participates in a series of training activities that help to ensure we all act with integrity. We encourage all employees to report any suspected violation of our code of conduct to Human Resources or the Ethics Help Line. All complaints are thoroughly investigated and we have a non-retaliation policy so an employee has no fear about filing a complaint. We are gravely disappointed that your experience seems to have contravened our policies and would like to learn more. Please feel free to contact the Director of Human Resources directly. If we don’t hear from you, your feedback will be considered as we continue to make our work environment better.
We regret that you felt unheard and underappreciated during your time with us. The health and happiness of our employees are of paramount importance to us and we are sorry this was your experience. We take reviews from our employees very seriously and use a number of methods to gain insight into the employee experience. The employee surveys are indeed valuable to us because the thoughts and ideas our employees share with us help guide us when we make decisions around how to make our company a better place to work. For example, based on the feedback from these surveys, we introduced policies around flexible work hours, work from home and summer hours. Based on employee feedback, we also introduced a discount on a fitness membership and an anonymous employee assistance program. We show our appreciation to our employees in other ways too: recognition program and service awards, annual BBQs and lunches, Indigenous peoples awareness events and, yes, even a potluck or two.
Thank you for the contributions you made to our company over your ten-year tenure with us and, rest assured, your thoughts matter to us and will be incorporated into action plans moving forward.
Thank you for providing your feedback. We are sorry to hear that your experience with our management team is not living up to our standards. We hold our management team to the highest standards and expect all employees to be treated fairly and equally. Managers and employees often have competing priorities and deadlines that can sometimes make if difficult to find time for unscheduled discussions. In cases like this, scheduled meetings may work best.
We are committed to developing strategies that engage, motivate and develop positive employee and workplace relationships. If you would like to discuss your concerns, please reach out to the Human Resources team. They will maintain confidentiality, remain neutral and restore positive working relations. Your feedback will be used as we continue to improve our workplace for you and all of our employees. Thanks again for sharing.
Thank you for taking the time to give us your feedback. We’re sorry to hear that you struggled to find a work/life balance. Being a leading health benefits manager is very rewarding but it has its challenges, especially when we have so many competing priorities and deadlines. We work with our senior management team to help all employees achieve a healthy work/life balance. With the support of the senior management team we introduced a work from home program, half day work days on Fridays in the summer, meeting free Wednesdays and a flexible work hours program.
In regards to staffing, we strive to hire and develop talented, creative and curious employees who are comfortable with change and passionate about delivering better outcomes. Finding these employees can take time and we are constantly looking for new ways to hire topnotch talent. Your feedback will help us continue to improve our workplace for all of our employees.
Thank you for taking the time to provide a review of your time spent working with us. We’re pleased that your time with us was good. We are continuously working on ways to improve our corporate culture and work environment. We will incorporate your feedback as we continue to make positive changes.
Thank you for sharing your opinion. We’re grateful for the work you did and wish you success in your future endeavours
Thank you for taking the time to provide your feedback. We’re sorry to hear that you do not feel like a valued member of our team. All of our employees and the work they do is incredibly valuable to us. Without our employees, we wouldn’t be able to provide innovative products and services to our providers, clients and members. We invest heavily in our employees by offering training and education programs. Further, every employee is asked to participate in our annual employee engagement survey. Feedback from the survey is then turned into action plans to make Express Scripts Canada a great place to work. We also offer events and programs throughout the year, such as our summer BBQ and holiday luncheon, to show our appreciation and support. Additionally, we support numerous initiatives to encourage the well-being of our employees, including flexible work hours, the opportunity to work from home, the opportunity to work half days on Fridays during the summer months, fitness membership discounts and an external employee assistance program, among others.
If you would like to discuss your concerns, please reach out to our Human Resources team who are dedicated to maintaining confidentiality, remaining neutral and restoring positive working relations. Your feedback will be used as we continue to improve our workplace for you and all of our employees. Thanks again for sharing.
Thank you for sharing your experience working at Express Scripts Canada. It’s great to hear that you are challenged in your role and recognize talent in your peers. We aim to employ people who take pride in their work and strive to make a difference across our organization so we’re glad to hear your feedback.
Thank you again for sharing your opinion. We’re grateful for the work you do!
Thank you for sharing your feedback. Our culture is shaped by the way we do business, our values and how we — as individuals and team members — seize opportunities and overcome challenges. These values include integrity, mutual respect, passion, alignment, collaboration and service. We’re sorry to hear that you feel these values are not being respected. We work very hard to ensure we employ people on all levels who are committed to building a positive culture and upholding these values.
One aspect of our culture we take great pride in, is helping employees achieve a healthy work/life balance. Some programs we have put in place to strengthen our commitment include, our work from home program, working half days during the summer on Fridays and meeting free Wednesdays. Additionally, we offer very flexible work hours with our core hours being between 10 a.m. and 3 p.m.
We also work hard to attract and retain the very best people. From our head office to our pharmacy to our call centre, every employee contributes to our success and is valued. If you feel your work is not being valued, we invite you to reach out to our Human Resources team who are dedicated to maintaining confidentiality, remaining neutral and restoring positive working relations. We thank you for your service.
Thank you for taking the time to share your honest feedback. We value all of our employees and appreciate the work that they do. Our goal is for each employee to have equal opportunity to grow and advance – whether it be through a promotion or the ability to take the lead on certain projects within their department. When promoting from within, we look for many qualities in a candidate to ensure they will be a good fit before we place them in a position.
We’re sorry to hear about your experience. We are continuously working on ways to ensure that all employees work in a constructive environment that fosters mutual respect, alignment, collaboration and advancement, when possible.
Your feedback will be used as we continue to improve our workplace for you and all of our employees. Thanks again for sharing.
Thank you for sharing your experience at Express Scripts Canada. We are committed to creating a transparent and diverse work environment that fosters mutual respect, alignment and collaboration. Monitoring honest reviews from both current and previous employees helps us maintain this standard and provides us with valuable feedback that we use to improve our workplace.
We are sorry to hear that your experience with us so far has not been positive. Your feedback will help us continue to improve our workplace for all of our employees.
We’re glad to hear that you enjoyed your time at Express Scripts Canada! It’s nice to know that you found the work challenging and your colleagues supportive and encouraging.
Thank you for sharing your opinion. We’re grateful for the work you did and wish you success in your future endeavours.
Thank you for your valuable feedback.
We have invested a lot of effort into fostering a company culture that promotes inclusion and openness, so it’s encouraging to hear that your experience with us is living up to that standard. Although we recognize that some days can be challenging, we’re glad to hear you are enjoying your time here.
Thank you for all that you do. Your work is valued and appreciated.
We appreciate you taking the time to provide honest feedback on your time spent at Express Scripts Canada, thank you.
We have invested a lot of effort into fostering a culture of balance and are pleased that you were able to achieve a positive work/life balance while you were here. We also pride ourselves on offering flexible start and end times so it is great to hear that these initiatives are working for our employees.
Thank you again for your helpful feedback. We wish you well in your future endeavours.
We appreciate your feedback.
Sorry to hear that your experience with us did not meet your expectations. We strive to build positive teams and encourage a collaborative working environment with open communication across the organization.
When conflict arises in the workplace, our HR department’s mandate is to remain neutral and restore positive working relations while ensuring that every issue is properly investigated.
Your feedback will help us continue to improve our workplace for all of our employees. Thank you.
Thank you for your feedback on what a typical day working as one of our Customer Service Representatives is like. You are an important part of our brand as a company. We pride ourselves on employing positive individuals like you because you are passionate in delivering excellent customer service to our providers and, by extension, the members we serve. Thank you for all that you do. Your work is valued and appreciated.
Thank you for bringing your concerns to our attention. We are sorry to hear that your experience working at our pharmacy thus far has not been a positive one. We do our best to ensure that all current and future employees work in a constructive environment that fosters mutual respect, alignment and collaboration.
We also take our hiring and internal promotion practices very seriously. We look for many qualities in a candidate to ensure they will be a good fit before we place them in a position. We value all of our employees and we would like to do what we can to address the issue. If you would like to set up a meeting to discuss your concerns further, please email Stephanie Myner-Nham, Human Resources Director. All discussions with human resources are of course confidential.
Thank you again for your honest feedback, we will use it to help us continue to improve our workplace for you and all of our employees.