Esri - Avis
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This company is doing some really great work. Their employees are passionate about what they do. The trouble is with the management - Very toxic.I demonstrated that I was capable of taking on alot and they responded in kind by loading me up with work. When it came time for advancement, I was looked over despite having a huge body of work and achievements. They ended up hiring an MBA grad whom I ended up hand-holding. The hardest part of my job was navigating a toxic management culture. They promote people to key positions who do not possess the skills necessary to manage people. Instead they opt for education credentials when promoting and time on the job. Don't get me wrong, time on the job is an important consideration but the reality is some people are simply not cut out to people manage. It would be okay if they supported these managers/directors with leadership coaching but frankly ESRI suprisingly does not see the value in that. I thoroughly enjoyed my job, I had the opportunity to work on so many exciting writing/projects.
Long hours, very little recognition
It’s difficult to get things done effectively and efficiently. There were inept senior leaders who did not create processes that made it clear how to get things done. Zero creativity. All about repeating what had been done before — no matter how ineffective it was. Ten approvals just to buy a customer lunch. Incredible lack of trust in the people they hire. The micromanagement was intense.
My experience here was unfortunately bad and felt obligated to share my experience as it is all too common. During my time at ESRI, I had no support from management as my supervisor intimidated and belittled me everyday. I was told I disposable daily, it got so bad I didn't know if Id get paid for a full day work. I was told from HR & management to either take it or leave. Management doesn't care about your career aspirations and there is little to any movement/promotions. There is high turn over, don't expect to work here and for things to be fair. Interns are paid more than those with more experience. Non-exempt employees are treated as second class. Working hard isn't good enough here to make it. The company has a reputation for "spitting out" those who don't quite fit. I've spoken to many people around the community who have had similar negative experiences. Most people do not end up making it long term, so don't be fooled by the fact that people have worked there for years. If you end up working here know that you are taking a risk, it could possibly and will most likely NOT work. I would consider this company to be more of a bridge job rather than a career. The job itself was easy but the culture was one of complaints, gossip, and unfriendly colleagues. It sucked the life out of many people and it affected their performance/moral. Inconsistent and malicious management/supervisors doesn't allow you to focus on your craft. Leaving this company was the best decision I could of made. Avoid this company due to the fact that it has HIGH turnover, malicious management, low pay, - plus...
Worked in one of "Support Centres". Had to leave it much earlier. Key points: 1. All management is mostly of one race and mentality, there is no diversity whatsoever 2. Roads are not open to smart, but to loyal people with no backbone 3. So called "leads" are in fact mini-directors, they lead nothing apart from tucking people back in the line 4. Caste society. Double-speaking, double and triple-dealing mass, which covers up for one another and never progresses because of that. Very narrow-minded people. 5. Rude and often incompetent "leaders", "trainers". 6. Misleading and even threatening management which has no idea what GIS is. 7. Terrible treatment in overall. Place is soaked in lies, manipulations and gossips. Tons of politics. Everyone who is upper is never accountable. 8. Management does not care about anything as long as workers are loyal and useful. One can drink beer and play Fortnite at work, second would be fired in 24 hours if dares to ask for days off to take care of their child. 9. Meaningless to say, but all the rules are applied selectively. It depends on how much one can lick.
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I would not recommend this company other than to use it as a jump start to somewhere better. Believe, there are way better places to forward your career. Everyone thinks that Jack Dangermonds company is the best. In the 1980's and 90's it was a great place to work. But as soon as they had TWO HR departments monitoring your email calling you in to HR because it too more than 15 minutes to respond while you were at lunch or in the bathroom. That is when I left after 24 years. I Have my own business now and love it. I have to say it has been very tough since March 2020. But we are all suffering from the same thing.
The hardest part of the job was simply settling into the environment and learning the new tools. After that, I was set to work. I would experience problems and difficulties with the projects, but I always had someone else's expertise to rely on. After a while, others would even come to me for help on their project. I was always learning new things (even an entirely new programming language on the spot), so there wasn't any shortage of challenge, but even during my rougher patches where I struggled more than I'd liked, I still felt like an appreciated part of the team. The only complaint about the job was the commute time (40 mins there, 50 mins back), but that was primarily a personal problem.
Good culture, wide variety of challenges
Esri is a leader in the industry not only because it started so long ago, but because as a privately owned company, it reinvests profits back into it's people, products and services. There is always a clear mission to help people understand their world with the technology.
Worked at Esri ~3 years. A typical day is really dependent on you. I spend a lot of time researching and learning in addition to normal job responsibilities. Management is very hands off. Very open culture. Most frustrating part are difficult employees who have been here forever and are just coasting.
loved this environment. I was allowed to plan multiple extra curriculum activities that brought the team closer.
A typical day at Esri would be exciting as i got the chance to make my day whatever it needed to be above and beyond my normal work duties. Be it a candy bar station, fresh flowers or a birthday celebration it was always something to bring a lighter part of these heavy hitters day. Management was great towards these activities, but unfortunately, not towards promoting us. Management was like our friend but was not secure enough in their position to make things happen for their staff. This would be the hardest part of the job. As I watched so many educated and skilled young people stay on the same level for so long. But what I will remember most of Esri is the awesome support I received from Everyone when my husband got sick and during his last 2 1/2 years of life Esri was there for me like no other. I never was made to feel bad about time off and my team did everything they would to ensure my work continued in my absence. I will never forget...
The ESRI culture is a strong one of individual accountability and success. One big thing to note for sales positions is that this is a non-commission sales organization. They pay fairly, but the big upside swings are not available.
Lot of old school programmers who bog down the company. They keep hearkening back to past and show little respect for new employees. I see a lot of toxic shouting matches and hazing which new employees have to endure. Also a lot of rules such as vacation hours and remote work are applied selectively. Old employees are on vacation but dont use their hours, because selective bias+magic. Being an industry leader does not guarantee the same forever. Drive long time toxic employees out.
Esri software is by far the best GIS software on the market unfortunately it is a very difficult culture to work in. The organization is flat and advancement is only provided to a select few of inner circle of managers. Partnering with Esri is also very difficult. The Partners often complain about the length of time it takes to achieve closure on issues and opportunities due to the bureaucracy at the corporate level
I didn't feel respected, or valued after working there for a long time. Career advancement was impossible, no help by managers or HR. I could never trust my direct managers. Esri has this, "need to have a degree to work here" mentality so this place is filled with, new grads, or old experienced professionals. Because of that, you have a whole lot of spoon fed arrogant people with no creativity, lack of social skills, vision, life experience, passion or care about what they really want to do with their lives. If you are creative, fun, have true passion for what you do, got your degree by really working for it, go somewhere fun like NBC Universal, Disney, Google, places like that. Fair warned.
Average pay, terrific benefits package. Sales organization can be stressful despite non-commissioned sales force; experiences vary considerably by manager. Markedly different experiences and work-life balance across divisions. Little to no promotional opportunities in the remote offices. Management bottlenecks make it hard to get business done. Work is underway to modernize much of Esri in IT and Bus Dev for example, more needs to be done as other Bus units seem stuck decades behind. Company culture shifting with growth; businesslike climate is being replaced with a more social atmosphere - can be frustrating to observe some enjoy the levity while seasoned staff carry the load.