E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated
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Avis d'employé sur E-Comm 9-1-1 | Emergency Communications for British Columbia Incorporated

Great co workers, great job but their training program lacking in positive instruction

2,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
17 septembre 2019
A lot of time and money spent on training potential employees but not very well administered. Their method of training and instructing needs to be reviewed as there is a very high failure rate. No second chance,no remedial training offered so they are losing a number of very good employees.
Notes par catégorie
3,0
Équilibre vie professionnelle / personnelle
3,0
Salaire / avantages sociaux
1,0
Sécurité de l'emploi / évolution de carrière
1,0
Direction
2,0
Culture d'entreprise
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Similar reviews
2,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
25 juin 2020
Same roleSame location
Your typical day consists of 12 hours with 90-minute breaks which can be broken up as the employee wishes. It is hard on your body, as most shiftwork is. The 12-hour desk work can be hard on the eyes and the back.

Management is very quick to point out what you're doing wrong but never praising what you've done right. Team leads are not engaged and frequently talk to other employees about your mistakes behind your back. Some dispatchers are keen to power trip on call-takers and brand new 911 queue agents.


There is quite a lot of talk of psychological support, but very little is done.


Overall the pros of the job were the supportive coworkers and having the opportunity to use Ecomm 911 as a stepping stone to policing or other administrative work.
Points positifs
Shiftwork with a swing shift in between, free coffee, great pay and benefits
Points négatifs
Toxic work environment, unsupportive management, broken training system
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1,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
12 mars 2020
Same role
I was very excited to join ECOMM, but was disappointed from day one. Training is basic and insufficient, and management create an extremely toxic work environment characterized by secrecy and bullying. I entered the company with a class of six new hires. Just a few months later only one remains. If this job excites you, go apply at a municipal police department and avoid ECOMM at all costs
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3,0
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
2 septembre 2019
Same roleSame location
'Management' does not equal 'leadership' at this place but your colleagues will make work enjoyable. Sadly, mental health is not a high enough priority for management which leads to high turnover.
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Note globale
1,6
D'après 7 avis
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4
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3
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4
Notes par catégorie
2,0
Équilibre vie professionnelle / personnelle
2,3
Salaire / avantages sociaux
1,3
Sécurité de l'emploi / évolution de carrière
1,3
Direction
1,5
Culture d'entreprise