DURHAM MENTAL HEALTH SERVICES
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DURHAM MENTAL HEALTH SERVICES - Avis

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4,0
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Supportive staff, great community work, most managers supportive
DMHS was a short-lived but positive experience for me. I enjoyed working with really skilled workers, caring people, and a supportive team. Some issues with politics within the organization, but nothing outside of the norm. For the most part, most managers were supportive of team decisions, however, in some cases workers' recommendations were not supported by manager(s) and I fear that this could eventually result in workers being put in dangerous situations (e.g., injuries from clients).
Points positifs
Great front-line staff (Majority)
Points négatifs
Lack of flexibility in scheduling, difficulty getting time off
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4,0
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Tricky work dyanmics
The best advice for new/interested employees is be open-minded and don't be afraid to stand up for what you think is right and best practice for the client.
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1,0
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High turnover, unhappy workers, terrible management
Clients are never the problem when working for this agency. The management is definitely the main problem. They do not value workers and as a result clients suffer.
Points positifs
Wonderful co-workers
Points négatifs
Inexperienced and mean management
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1,0
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wonderful clients, terrible management and board
Clients are wonderful, management is not.
Save yourself some time and stress and do not work at this agency. It will suck the life out of you and leave you drained and unappreciated.

HR is lacking experience

Managers follow their bosses, bottom line is money

No opportunities to move around

Lots of pressure to cover shifts

part time and relief workers are not respected
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5,0
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Excellent workplace
You can tell everyone cares about the clients they serve

I haven’t had any issues with coworkers or management


Management makes you feel supported, safe in the workplace


Good supports available should crisis arise


Work life balance is encouraged


Plenty of workshops, webinars and self study education available to keep your skills current/fresh
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1,0
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If you’re an individual of colour don’t bother.
Durham mental health services is a place filled with discriminatory staff and management. It’s also very difficult to balance your life and working there due to their terrible work schedule. Many staff either leave or go on stress leave. Not a healthy environment to work at.
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4,0
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Part-time Crisis Support Worker Position: Great colleagues and very much team oriented environment.
Great system to selecting and picking up shifts on a weekly basis on top of your permanent part time rotation. You always know your schedule ahead of time and always opportunity to pick up extra shifts consistently, so great for extra cash. Great skills to develop and add to your resume.
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5,0
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Helping others
When I show up to work with a positive attitude, everything falls into place. There is room for advancement and skills upgrading. No concerns with management.
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4,0
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Great place
Overall is a wonderful place to work. Good benefits good pay, wonderful staff, management is good as well. They are improving greatly with supporting staff. Great support to clients, in my location clients always have positive things to say. Personally, I like the place.
Points positifs
Strong team of staff.
Points négatifs
Sometimes communicating changes
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4,0
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dmhs
very informative, had it as a placement, supervisors very helpful. they care about your education and try to get you to meet all your educational needs. the programs are very diverse
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3,0
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Very petty environment
Staff are treated like number rather than employees. There have been staff getting assaulted by clients and management is not doing anything about it. Unfortunately the union cannot do as much as they would like because they are always fighting against the management team.
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5,0
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A whole new experience.
Very rewarding agency to do a placement at. A lot of opportunities for growth and to receive training as a student. Self-advocacy is key when within this agency as a student. More opportunities and room for growth are afforded to you.
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4,0
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Good place to start!
I had worked for DMHS for 3 years. It was short period of time, but I have learned a lot from my position. I consider it as a good place for new graduates from the social work field to start their job in mental health field. Salary was not high, but reasonable. Benefit was very good with great health coverage and pension. Union representatives were very helpful when I had some issues with my first supervisor. The clients could be challenging but also rewarding to work with them.

My first manager was not very good. She appeared friendly, but was not supportive to her staff when something happen at work. I had colleagues who left the job because of her. Later, I had a new supervisor, who was much better for sure. At least I had no issue with my second manager.


Overall, I recommend this place for new people to start their career.
Points positifs
Good benefits, Job security (it's unionized)
Points négatifs
Lack of multiculturalism (start improving); management
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5,0
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Friendly Staff, good work balance
Nice place of work, with good staff, pay was pretty good, management was very, unionized work environment,. I worked in the community therefore not too much mico managment
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5,0
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Welcoming and Supportive Work Enviroment
I really enjoyed my time working here. Everyone was very inclusive and made me feel like a strong asset to the team. I was given many opportunities to work in different programs within the agency and I was also provided with the opportunity to further my certifications through the workshops that they offer.
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3,0
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Horrible Management - fantastic staff - great clients
The hardest part of your job working in mental health, should always be the clients, the illness, the struggle. It should never be management.
At DMHS the hardest part of your job will consistently be the management team. Across the agency, across programs, the management team will always be the biggest hurdle of your job, day in day out.

The majority of the front line staff are great dedicated staff, that succeed in providing great services to people.

Sadly, they work in a culture of fear. Management is very anti-union and very vocal about that, luckily it is unionized, please take advantage of that! Show support to your union reps because they are working 2 full time jobs.

There are some great trainings made available to staff, and its a great opportunity to make a difference in peoples lives. However, the trade off is having to work for the management team, but at least its unionized.
Points positifs
solid front line staff for the most part
Points négatifs
management, particularly upper management
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4,0
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An excellent charitable non profit, where you can gain great experience in the area of mental health.
Durham Mental Health is great place to gain experience in working in the mental health field. The staff are excellent, compassionate, and have wonderful personalities. The supervisors are open and honest, however at times it is hard to depending on if your day or night staff to connect with at all times. Every day is a learning experience. The hardest part of the job for me was being able to communicate timely with supervisors when I worked the night position. The most enjoyable is the staff and encouragement to excel in your expertise.
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5,0
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Challenging and dynamic place to work.
Managing a 24 hour program was both challenging and inspiring. It was challenging because of the demands of the position and the nature of the work. Much time was spent managing the shift coverage and payroll requirements as well as ongoing coaching for all staff. The nature of the work (crisis intervention) and stress levels for staff demanded that attention be paid to workers to ensure a healthy work-life balance, provide a culture of safety, and build a dynamic crisis response team.
The hardest part of the job was meeting the workload demands.

The most enjoyable aspect of the job for me was to observe the care given to clients and to know that somehow I played a role in ensuring that caring was important.
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5,0
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A productive environment to do my school placement
The responsibility and exposure that I was given during my last placement was much greater than I expected. I was privileged enough to have a supervisor who promoted personal and professional development. Durham Mental Health Services is the ideal organization for both employees as well as clients seeking service.
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Note globale
3,8
D'après 19 avis
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Notes par catégorie
3,6
Équilibre vie professionnelle / personnelle
3,8
Salaire / avantages sociaux
3,7
Sécurité de l'emploi / évolution de carrière
3,1
Direction
3,4
Culture d'entreprise