Slack, Inconsistent Workplace with a Terrible Lead Database
As far as the work space goes, Digitech leaves a lot to be desired. For example, the HR managers office has been under construction for at lease 6 months, and it's still just a drywall frame.
The managers are super nice, but not great at assisting with calls. When they second voice for you, they essentially just go over the same pitch that you made in the first place. The owner is a nice guy, but super inconsistent and has no sense of direction for the company. Every couple of months there's a new "team building" exercise that goes nowhere, and there's a lack of incentive given to the employees to keep them driven to make sales out of the awful lead database you're going to be cold calling from. The leads get recycled so often that sometimes you'll call the same business twice in a matter of hours, resulting in many of these merchants feeling like they're being harassed. The pitch itself is mildly condescending, and a lie. Digitech Payments are not Merchant Services brokers, they're a reseller.
The weekly quota is 5 statements a week, which doesn't sound like much, but when you have to deal with the leads, you will notice that it's quite difficult when the leads become industry specific and you spend almost entire days calling industries that don't usually process credit cards.
The terrace is nice, and everyone that works there is nice, but as far as career advancement goes, Digitech is a dead end.
Nice pay and commission structure
Inconsistent company management
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