Avis des employés pour Customer Service Representative chez Dexterra
Intitulé du poste
Customer Service Representative5 avis
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This company has a very high turnover to the point that if you reach your one year anniversary, you are considered "senior". There are many problems with this company including low pay, poor hiring practices, lack of opportunity to grow, internal office politics, and general lack of professionalism. Because of the low pay (which is slightly over minimum wage), they can only attract people who would probably have difficulty getting hired elsewhere. Almost all promotions are internal, but the problem is that they have the habit of promoting the current management's best buddy and not necessarily the most qualified person. It reached the point where great managers run for the hills to work for a better company once they get enough management experience probably because they are tired of covering for incompetent staff. The unfortunate truth is that this company is overpowered by favouritism so if you are best buddies with management, they tend to give you the shifts that everybody wants to have. I also don't like how there's lack of discipline towards lazy staff. Meanwhile they take the hardworking staff's efforts for granted and they expect those staff to do the work for multiple people. The irony of this job is that coworkers and management stressed me out more than the customers. I have met some good managers and coworkers, but unfortunately most of the good ones left which made me think that they are probably too good for this company.
Payment is on time
Great place to work ,,, challenging in some position but worth working ... you may find it rewarding because leadership is good and always looks for the safety of employees ... will love to stay and a perfect retirement job ....
Perks when safety goals are met
no non at all
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- Management is unfair to the customer service staff - Dont give opportunities and advancement to others working for a long time - increase is not fair - treat you like a garbage - they care nothing but the operation
low pay, low increase