Because each individual store is privately owned, working at Dairy Queen will be different depending what location you're working at. My location was pretty stuck in the past, simple paper schedule posted weekly provided little ability to swap shifts with co-workers with ease unlike an online platform or application, slow days resulted in a lot of standing around and the odd cleaning duty. Being the only non-bilingual person left me disconnected from the rest of my co-workers who all shared a language (not french) I didn't speak. Due to the language barrier new employees, who spoke the common language and who I held seniority over were given benefits over me. Management was nice but unknowingly bias, this didn't bother me too much seeing as I was working part-time and still in school, it would have been an issue if I was working full time. Due to the price of the food at my location, I was often ridiculed by customers which was unpleasant to say the least seeing as though I had no control over how much menu items cost, typical customer service things. Booking days off two weeks in advance guaranteed you not scheduled that day(s) which was really good, having more than one week of schedule at a time would have been really helpful. Overall my experience at Dairy Queen was decent, three years was most definitely long enough.
Free meal, genuinely good people
Bias management, Rude customers