Work weekends and most long weekends
Training is rushed , sink or swim mentality
VERY high employee turnover
Monitored in everything you do. Stuck to the queue.
They hire you for certain hours and then want to change your hours to evening and weekends
They require you to be at your desk 15 mins before your shift, do not pay you for this time and only allow you sign out of the queue 5 mins before the end of your shift. Then if you receive a call within the last 5 or 10 mins you need to stay and finish the call.
Furniture is not ergonomic, desks all one height, no keyboard trays, and most chairs are falling apart.
No assigned desks, find an empty one and get to work.
Low pay, evening, weekend and long weekend work