Courtyard by Marriott
3,8 étoile(s) sur 5.
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Avis des employés pour Front Desk Agent chez Courtyard by Marriott

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i enjoyed my time there. co workers were great and very easy to get along with. interacting with guests is fun. not my ideal location. needs renovating.
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It is a good place to learn and grow, you can face vary challenge same problems to all the small size hotel and Franchises, one person plays a lot of roles but with poor wage. According to the management group's skills and style, staff's feeling can be very different. Making sure you know it is a Franchise or branch by Marriott. Because the management group totally different on the business performance and employee management. Usually, they are organizational management, so with the problem of franchise like high turnover rate, misunderstanding and less repect between managers and teammembers, no plan for incoming events and group, less training for new hire staff, lack of team leader, etc. But employees have empowerment to make decisions and participate in discussion at anytime, few levels of management between mannagement and staff level employees.
Points positifs
Free lunch, discount for rooms, empowerment
Points négatifs
law wage, less training, wrong management
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Courtyard Marriott is pleasure to work this company. It has been a good working environment, helpful people, teamwork, the training and the management.
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It's fun to work at a hotel! Decent pay, you don't smell like grease or coffee at the end of your shift, and you get benefits if you're full time. It isn't an enjoyable workplace when the management is lenient to other employees and the rest are constantly in check. The job is fairly easy once you get the hang of it all. Personally, the most difficult part of the job is when guests complain about things that are not under your control. It's also difficult to do your job when half of the things you do require working equipment, but none of them is in good condition. Constantly adjusting your time card so they don't pay your overtime. The most enjoyable part of the job is when most of your work is done and the rest of your shift is just waiting for the next person to replace you. Have the right people working with you so your shifts are fun. Find a job with great management where you don't feel like holding your breath everytime they pass by.
Points positifs
meeting different guests of all backgrounds, working with multi-cultural employees
Points négatifs
lack of recognition, rules only apply to people they don't like, too strict
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