Avis des employés pour Front Desk Agent chez Courtyard by Marriott
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Front Desk Agent256 avis
256 avis correspondant à votre rechercheVoir les 2 619 avis
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It is was the best to work with Marriott international hotels. They look after their employees very much. Your promotion depends on your work productivity. This company has many benifits like, employees discount, internal transfer to any other property.
Management all fake They work the new people like dogs in 8 months nvr had the wkend always stuck on overnight or Nshift when my availability was days
Management, Pay. No regard for personal life
Typical day consists of checking guests in and out, answering phone calls, and really just waiting for guests to check in. Best job for a college student. Managers are respectful of schedules, and they try their best to respect requested days off. I do most of my school work at work, so thats really the best part of this job.
free coffee from bistro & relaxed work environment
No break (not really needed)
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I felt valued by management. Pay, benefits, guests, coworkers were all great. I have absolutely no complaints. The starbucks coffee was a little daily perk. it was a really good job.
If you get mentioned in a guest review, you get a gift card!
It is a good place to learn and grow, you can face vary challenge same problems to all the small size hotel and Franchises, one person plays a lot of roles but with poor wage. According to the management group's skills and style, staff's feeling can be very different. Making sure you know it is a Franchise or branch by Marriott. Because the management group totally different on the business performance and employee management. Usually, they are organizational management, so with the problem of franchise like high turnover rate, misunderstanding and less repect between managers and teammembers, no plan for incoming events and group, less training for new hire staff, lack of team leader, etc. But employees have empowerment to make decisions and participate in discussion at anytime, few levels of management between mannagement and staff level employees.
Free lunch, discount for rooms, empowerment
law wage, less training, wrong management
Work-life balanceIt was fine..I was able to balance out my life outside of work.Pay & benefitsI guess benefits were fine..never got the chance to use them..worked there for a short period of timeJob security and advancementI was advised to try to be supervisor/ agm..I DID apply, but someone else got the position. Oh well.ManagementManagers were good. But due to C19 I WAS put on furlough...Mgr never kept me posted on when to come back. I was the 1 who kept calling....mostly mgr was good. ThxCultureN/AOverallFor short time I worked there, it was fine. Courtyard was clean & everyone made sure to keep it that way everywhere! All dept were good to work with. Helpful when needed. Thanks for everything. Fun while it lasted. Thanks again
This was probably the weirdest place I have ever worked at. So first off let me start with the interview. When I had my interview I was told I would be a full time employee so I accepted the job offer and started training. The training was very extensive and lasted for about a month. The people here just gossip all day about each other and some of the employees think they are supervisors or the manager. The manager doesn’t really talk to you she gets her employees to talk to you. I then “thought” I was done with training because in my opinion what else did I have to learn it was mostly common sense. I then was put on the schedule for fours days with two days still working with someone else who was very annoying and critiqued everything I did and the other girl that was also training agreed with this lol. I then quit because this job was just weird you don’t really get a answer about anything the manager doesn’t talk to you so you have to hear things from other employees this place was just confusing the only thing about it was it was a Marriott and the discounts are really good. I do think this would be a good company to work for with the right management or a different property. Also I quit and the manager put I was “terminated” idk weird place like I said.
Management, coworkers, training, hours
There is always something going on at the Courtyard by Marriott in Downtown Fredericksburg. Its community is thriving and right in the middle of it all is the Courtyard. In all my previous work experience I have never had more pride in my job than here. Leaving here was honestly a mistake... I had to what I needed to support living on my own. But if I could take it back, I would and make it work anyway because I remember always being even a little excited for work. Management knows what they're doing and how to successfully operate a hotel operation. I miss my guests too. Personality quirks are here and there, but if you don't think that's a part of jobs anywhere you're wrong. If you like people and enjoy a challenge while looking good, the Courtyard by Marriott is for you.
Something new everyday, exciting events, fast paced work environment, exceptional staff, benefits
Pay could be better
The owners and management is amazing here! I’m sad to of left. Due to personnel issues and sickness I unfortunately had to leave a job I loved but it’s an amazing company the owner is amazing on site the hr listens to any questions or concerns you may have one of the best hotels and hotel chains I’ve worked for!
Great company great management
great place to work with bunch of amazing people. Everyday is a new learning experience and one step closer to a brighter future if hospitality is your career goal.
great hospitality experience
expansive insurance plan
I worked here from Jan. 2018 up until March 2020 and came back at the end of Aug. 2020. Before it was a great fun place to work, but after covid hit I got laid off and they brought me back as a front desk agent . In that time management had left and now theres no one here . Were packed out on the weekends with no clean rooms because theres no manger to stay on housekeeping. Now all i do is get yelled at by guests for nothing i can control.
Meet tons of interesting people
No break, Poor management
I was getting paid 11.00 an hour, for most young people with no real responsibilities like me at the time of my employment here it was good pay, good hours I loved all my co-workers and the only thing I didn't like working here most days is standing all day in flats other than that it was great.
Courtyard was a great place to work during football and baseball season. When guests are constantly in and out of the hotel, you get the chance to meet new people and put your customer service skills to use. Staff is all friendly with each other and direct management really cares about its employees.
My Managers & Co-Workers!I enjoyed working at the Courtyard Marriott & was sad to leave.Due to my husbands job transfer to Florida, I had to reluctantly leave& move to Florida. My managers & co-workers (from this job & previous jobs) will tell you that I was an honest, reliable & hardworking individual!I put 110% of my energy & passion into the work that I do!
Working with the public (I enjoy working with people!) I'm a people person!
Late Night Hours. I preferred to work 7am-3pm (not 3pm-11pm).