Avis des employés pour Courtyard by Marriott - Ottawa, ON

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4,0
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productive workplace with great service and lots of banqet setups
Bartender/Server (Ancien employé) –  Ottawa, ON29 juin 2015
The Bistro offers breakfast in the morning and dinner and drinks in the evening inside The Courtyard by Marriott. Breakfast and dinner are very busy and require a lot of attention to detail; Marriott standards must be met and are very specific; from greeting a guest within 15 seconds to correctly pouring and serving a beverage. Providing every guest with exceptional costumer service is the Courtyard's main focus. Meeting and banquet setups also require following very specific guidelines to ensure all clients wishes are met and that events run smoothly and on time; from table placement and electronic needs to catering, serving and cleaning up. I always enjoyed the satisfaction of going above and beyond a guest's needs and having them leave with a smile on their face. My co-workers were all very pleasant and helpful and worked great as a team. Dealing with management could be difficult there always a lot of confusion between new policies and procedures but they always had your best interest in mind and were very accommodating.
Points positifs
staff meals
Points négatifs
compliance between management and departments
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5,0
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NA
Revenue & Reservation Manager (Employé actuel) –  Ottawa, ON22 juin 2015
Working for this company gives you great opportunities. I have worked with them for a few years and I have been able to do three different roles.
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4,0
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I felt like going to work at this hotel every time and the employees were great as well as the clients!
Hostess (Ancien employé) –  Ottawa, ONT11 avril 2013
- very friendly and professional environment
- very clean
- management is great, very patient and positive
- as a hostess at the hotel, I received the experience of a hotel/restaurant atmosphere
- by completing all of the online training programs, I learned that the hotel was very serious about customer service
- co-workers were very friendly and helpful
- the most enjoyable part of the job was suffering a 7 am breakfast/brunch on New Year's day with the front desk and restaurant staff -- bitter sweet, seeing that we felt the team effort more than ever
Points positifs
20% off of restaurant food and discounts on hilton, hampton inn and marriott hotels all over the world
Points négatifs
for me, the distance was the main problem. it was also quite dead on the days that i would work.
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