Avis d'employé sur Courtyard by Marriott
Hotel performance well but high staff turnover rate
It is a good place to learn and grow, you can face vary challenge same problems to all the small size hotel and Franchises, one person plays a lot of roles but with poor wage. According to the management group's skills and style, staff's feeling can be very different. Making sure you know it is a Franchise or branch by Marriott. Because the management group totally different on the business performance and employee management. Usually, they are organizational management, so with the problem of franchise like high turnover rate, misunderstanding and less repect between managers and teammembers, no plan for incoming events and group, less training for new hire staff, lack of team leader, etc. But employees have empowerment to make decisions and participate in discussion at anytime, few levels of management between mannagement and staff level employees.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Free lunch, discount for rooms, empowerment
law wage, less training, wrong management
I really liked the people I worked with. At the start of my start date, we had a great Front Desk Mgr who trained me really well. Good hours. Certain things I felt Management could have perhaps planned better for in terms of extra coverage. When they knew there was going to be a big group coming in during the overnight shift that I had worked, in one instance in particular. But not a huge deal. Maybe things have changed since I had been there. But I felt there was not a whole lot of room for advancement in terms of promotions.
friendly co workers, decent pay, pretty consistent hours. Nice location, hotel itself is really nice.
short staffed for a long time, At times there seemed to be Miscommunication between management and staff, When there were fishing lodge groups, who came every summer, no regular performance reviews