Avis d'employé sur Courtyard by Marriott
Decent place to work
It is a decent place to work! You will be dealing with lots of personalities from guests. Multiple complaints about something because they can't really afford to stay.
Notes par catégorie
Équilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
The Bistro offers breakfast in the morning and dinner and drinks in the evening inside The Courtyard by Marriott. Breakfast and dinner are very busy and require a lot of attention to detail; Marriott standards must be met and are very specific; from greeting a guest within 15 seconds to correctly pouring and serving a beverage. Providing every guest with exceptional costumer service is the Courtyard's main focus. Meeting and banquet setups also require following very specific guidelines to ensure all clients wishes are met and that events run smoothly and on time; from table placement and electronic needs to catering, serving and cleaning up. I always enjoyed the satisfaction of going above and beyond a guest's needs and having them leave with a smile on their face. My co-workers were all very pleasant and helpful and worked great as a team. Dealing with management could be difficult there always a lot of confusion between new policies and procedures but they always had your best interest in mind and were very accommodating.
compliance between management and departments