Front Desk Associate in Ottawa, ON
environement de travail normal
j'ai appris plein de chose au sein de la compagnie surtout le contacte avec les gens .
Front Desk Agent in Winnipeg, MB
Hotel performance well but high staff turnover rate
It is a good place to learn and grow, you can face vary challenge same problems to all the small size hotel and Franchises, one person plays a lot of roles but with poor wage. According to the management group's skills and style, staff's feeling can be very different. Making sure you know it is a Franchise or branch by Marriott. Because the management group totally different on the business performance and employee management. Usually, they are organizational management, so with the problem of franchise like high turnover rate, misunderstanding and less repect between managers and teammembers, no plan for incoming events and group, less training for new hire staff, lack of team leader, etc. But employees have empowerment to make decisions and participate in discussion at anytime, few levels of management between mannagement and staff level employees.
For house person in Courtyard Calgary South
They posted vacancy called me for interview never heard anything when I called to make a follow up manager told me that management decided not to fill up the position.Why wasted people’s time effort and gasoline only to tell applicants management decided not to fill the position up please during this hard times be considerate to people who needed work.
Excellent company. Mgmt is very good, most of the team members are good (Most)....plenty of activities, discounted food n Bev options.
Overall an excellent company and management. Growth is difficult. Supervisors have a tough time in F&B, they work hard. Servers are well protected. Pay is good for morning staff. Evening staff are mostly dependent on tips. Excellent benefits. All the department heads are very approachable. Friendly. HR manager is good so is the staff, GM takes extra care n is very energetic. Overall an excellent company. F&B Mgr n management is very very helpful and they really care. Sometimes one odd supervisor acts little cocky....but a 5 star rating.
Associate in Edmonton, AB
Management is difficult
When I first started there it was great then they wanted me to work overtime and I did but then they wouldn't pay me. I was told to take time off for the overtime but then when I wanted to take time off I was told I couldn't take time off there was never a good time to take this time off. The other thing that they're good for is writing people up, you hear it threatened daily.