Working for Concentrix started out amazing. The teachers and the training provided were phenomenal. However the minute you are done training and finally out on the floor, the pressure and the stress is unbearable. Constant pressure to take as many calls as possible, if you weren't getting calls done in minutes, you were spoken to. This is technical support, and a week out of training you were expected to resolve every call within 10 minutes or less. If a call takes over your break, youre still entitled to it, however the onus was set that you really shouldn't and just keep taking calls. If you wanted your break without looks and eye rolls, you should have resolved your call quicker. Managers were never understanding and if you needed a sick day WITH a doctors note, they still acted like you just bailed on work. Terrible TERRIBLE environment, company and mangers.