Concentrix - Avis

Trouvé 1 740 avis correspondant à votre recherche Voir les 22 325 avis
Trier par: Pertinence | Note | Date
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Very stressful job with no support
Customer Service (Employé actuel) –  Chatham-Kent, ON20 septembre 2019
Very stressful job with no support and I have learned to be patient with Customers.
Having Customers call and sometimes they can be very mean, other times they can be great
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Great place to get your foot in a door after highschool or to get back on your feet as an adult
Assist customers (Employé actuel) –  London, ON19 septembre 2019
Great place to get your foot in a door after high school or to get back on your feet as an adult. Great managers but the rest of the staff can be life-sucking. Not great morale.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
A perfect job for a driven individual who doesn't mind demanding shifts.
OnStar Customer Service (Ancien employé) –  Oshawa, ON18 septembre 2019
Concentrix is an ideal job if you are a very determined and driven person who doesn't mind being on the phone constantly for chunks of hours. At times there is seconds between calls and it can become very grating very quickly if you are not prepared. On top of this, the schedules are very all over the place and the 'weekends' are often in the middle of the week.

It's a hard job, but for a hard worker who doesn't mind the sacrifice to their social life, and potentially mental health, its ideal. Management was very professional as was the location and there were extremely obvious opportunities for advancement and highly paid overtime.
Avez-vous trouvé cet avis utile?OuiNonSignaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Starts out well turns out horrible
Technical Support (Ancien employé) –  Dartmouth Crossing, NS18 septembre 2019
Started it,was very excited but turned out and feeling started as i made a mistake
Job is very good like the customers can be handled if u take care o details and your resources you can nail it well
It pays well but the management starts putting alot on your shoulders all of sudden.
And if u r joining pray to god you get trainer whio is not biased
They will want you to improve everytime they talk to u,always find something to point out and ask you to improve this improve that
Points positifs
Co-workers, positive attitude
Points négatifs
Shift work, alot of pressure, finding faults all the time
Avez-vous trouvé cet avis utile?OuiNonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Highly recommend
INBOUND CUSTOMER SUPPORT (Ancien employé) –  London, ON18 septembre 2019
I Loved it . Great place to work. Benefits were decent and I loved everyone I worked with, it was fun and competitive which helped with motivating each other. Management was great as well
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Awful place to work
Customer Service Representative (Ancien employé) –  Chatham-Kent, ON17 septembre 2019
Concentrix is an extremely toxic environment to work in. With the lack of experience you get from training, you're thrown into a fast pace, high stress environment where you will rarely see a supervisor. Now a lot of customers will ask for your supervisor, good luck telling them that your supervisor isn't there or just straight up refuses to take the call. There are so many topics not covered in training that you're just expected to just guess. Truly an awful place to work.
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
2,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
sucks
customer service advisor (Ancien employé) –  Peterborough, ON17 septembre 2019
sitting around in a chair all day listening to people complain about problems woth their devices is boring theres nothing to keep you happy felt like a prison
Avez-vous trouvé cet avis utile?OuiNonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fast Paced
Technical Service Representative (Employé actuel) –  Peterborough, ON17 septembre 2019
I've been at a location for a little over 6 months now. The job is definitely fast paced, requires a lot of emotional and mental strength, and can easily bog people down. It's a call centre, it's not for everyone and your experience is going to depend on your attitude.

Yes, the job isn't the "greatest", but what keeps me there is reliability and consistency. Half-decent benefits start to kick in a 6-months, and its helped me significantly. I've had 3 pay raises since January and moved up 2 positions with it because I show up, and work my absolute hardest. It's about work ethic over anything (no seniority bullcrap, if you're good they treat you good).

My TL is really understanding, HR works with you to make sure you're comfortable. I have severe anxiety and despite that, have managed to hold this job for over 6 months – as someone who has issues working in most work places, the environment provided by Concentrix has arguably been the most amazing.

The other workers who have stuck around, almost all have a similar mindset in that –– yeah some days suck, but its a consistent job, and we all kind of help each other, provide shoulders to cry on and listen to each other rant on the worst of days.
Points positifs
amazing coworkers, flexibility, cake days
Points négatifs
long hours, overtime season, stressful days
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Not a good place to work
Sales Representative (Ancien employé) –  Dartmouth, NS14 septembre 2019
I wouldn't recommend concentrix. The management is poor. They also treat their employees poorly. Your employment here isn't secure. It Not full time work - wasn't able to go to the bathroom without time getting docked. Things may be different now, but this is how it was when I was there 3-4 years ago.
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Avoid this place at all cost
Customer Service Representative/Floor Walker (Ancien employé) –  Mississauga, ON14 septembre 2019
They under pay and overwork. They expect you to perform without providing the necessary support or tool. The location I was at (Mississauga/Toronto) has infested with ants and at one point had not heat in the winter and A/C in the summer. we had to wear winter jackets and gloves at our desk because they were using space heaters.
Avez-vous trouvé cet avis utile?OuiNonSignaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Gives good and adequate breaks to relax and eat
Customer Service Agent (Ancien employé) –  London, ONT13 septembre 2019
The work culture at Convergy's was really good and friendly. All the trainers and supportive staff guided at ease. There were times we had games that helped us unwind the work pressure. The interaction is open and amicable.
Points positifs
Good working environment
Points négatifs
No windows practically
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Toxic
Billing Specialist (Ancien employé) –  Niagara Falls, ON12 septembre 2019
Unfortunately, I had the displeasure of working at this call centre for just under a year before I quit. But believe me, it felt like a lifetime. By the end, Concentrix was horrible for my mental and physical health - not just because of the yelling and name calling from customers all day but also due to toxic management. If you have to use the (dirty) washroom, you better do it on your scheduled break - there’s a lovely, passive aggressive email sent out about that monthly. One of them said there is ZERO reason to take a bathroom break 20 minutes before your break (so don’t drink water ever even though you talk for 8.5hrs a day with a new call coming in every 8 seconds). Concentrix was tolerable and even sometimes fun before they made major changes to our OMs, job roles and systems that were rushed and terribly executed. If you need money, stick it out for the training (team leaders and trainers are only good things about this place) but also be aware that there is constant payroll issues at this place.
Points positifs
Great hours with overtime available, some amazing team leaders, coworkers
Points négatifs
Toxic management, catty quality team, broken chairs, HR, underpaid and overworked.... literally everything else about this place
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Do not work there
Tech Advisor (Ancien employé) –  Ontario11 septembre 2019
Client is Apple and Apple really hates paying Canadian's especially from Ontario more than minimum wage of someone in Wisconsin.

hours are long a tendious, do not get your choice of hours, and support is very bad
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Average
Mac+ Senior Technical Advisor (Ancien employé) –  Peterborough, ON11 septembre 2019
Need to do what we do to grow. I learned a lot of knowledge by working here. The door to Apple was opened to me and I got to read all about their product. Respect apples work environment but this company was a third party vendor, thus pay was not great for the amount of work. The culture was very much busy and noisy. Once you get to tier 2 though the noise is much handled and a bit more appreciation but not enough pay.
Avez-vous trouvé cet avis utile?OuiNonSignaler
1,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Start Learn And RUN
Senior Advisor (Ancien employé) –  Montréal, QC10 septembre 2019
-in the beginning you think working with friends and family,but when you wake up you find yourself in a street clans .
they work by clans ,Site Lead has his own clan ,the Operation Manager has his own too,every Department has its Clan.
you can not grow if you are smart ,it looks weird but it is the case ,they choose the YES people protected by one of the clans.
Avez-vous trouvé cet avis utile?Oui 1NonSignaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Pool table on break was what got us threw the day.
Service Agent (Ancien employé) –  Glace Bay, NS10 septembre 2019
It would have been a good place to work if they had of actually taken care of the building, the place was almost falling apart, there ws ticks and lice in the carpet it was gross.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good place to work, great co-workers and caring management
Business Wireless Specialist/Customer Support (Employé actuel) –  London, ON10 septembre 2019
Overall the company is good when it comes to co-workers and management, but it's a very stressful line of work and not for everybody. Good starting wage ($14.75/hr), with ability for pay increases yearly, depending on job performance.
Avez-vous trouvé cet avis utile?OuiNonSignaler
3,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Contact Centre
SENIOR TECHNICAL ADVISOR (Ancien employé) –  Peterborough, ON5 septembre 2019
Troubleshooting for client products. Fast paced, lots of call and heavily measured stats. Not particularly competitive salary, full training provided.
Avez-vous trouvé cet avis utile?Oui 1Non 1Signaler
4,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Productive and fun workplace
Technical Advisor (Employé actuel) –  Hamilton, BM5 septembre 2019
Good workplace. The people are really good. They are all very helpful. Its for those who dont have anything and want to do something or for those who just want to progress over there and love what they have to offer.
Avez-vous trouvé cet avis utile?Oui 2Non 1Signaler
5,0
Equilibre vie professionnelle / personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Fantastic
Chat Advisor (Ancien employé) –  Niagara Falls, ON4 septembre 2019
Good work environment with a lot of good people. Everyone’s always willing to help out when possible while doing their jobs. Easy going work environment.
Avez-vous trouvé cet avis utile?Oui 1Non 5Signaler
Profil attribué

Vous souhaitez en savoir plus sur le travail dans cette entreprise?

Posez une question au sujet du travail ou de l'entretien passé chez Concentrix. Notre communauté est prête à vous répondre.

Poser une question

Note globale

3,4
D'après 22 325 avis
55,7 K
46,2 K
35,4 K
22,2 K
12,8 K

Notes par catégorie

3,3Équilibre vie professionnelle / personnelle
3,3Salaire / avantages sociaux
3,2Sécurité de l'emploi / évolution de carrière
3,1Direction
3,3Culture d'entreprise