Concentrix
3,4 étoile(s) sur 5.
Recevez de nouvelles offres d'emploi et avis chaque semaine!

Concentrix - Avis

Intitulé du poste
Lieu
2 047 avis correspondant à votre recherche
Voir les 25 362 avis
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
il s'agit d'une compagnie qui permet à ses employés de croitre et progresser mais qui a peu d'avantages sociaux pas de flexibilité d'horaires et un faible salaire.
Points positifs
les collègues et la culture de la compagnie
Points négatifs
horaires, salaire et avantages sociaux
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
management is helpful, but work environment and call volume is a big stress .i wont suggest the job to my friends or anyone. Better to work somewhere else ,salary is just 1$ above the minimum wages but your calls are evaluating every time and will be scored accordingly which is too much for a customer service job . health benifits are good.
Points positifs
health benifits are good
Points négatifs
continuously getting calls, almost minimum pay
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Working here could be very stressful, you really don;t have any personal life , and on top of that the culture of the work place is not really healthy. but it has good pay.
Points positifs
good pay
Points négatifs
bad working environment
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
It’s a good company to work with. I worked for 8 months & I left on a good note. I wish all the best to all the team. Management is good & supportive. Flexible working hours
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
This was the worst place I worked, management is soo poor and your requests or concerns are ignored most of the times! This job will drain you mentally until you get health issues. I wouldn't recommend anyone to work here. Working hours were worst and you had to work even in weekends , they forced you to work over time and got health benefits after 4 months of working there. Their csat which is customer satisfaction is joke, and is marked unfairly.
Avez-vous trouvé cet avis utile?
Notez une entreprise où vous avez travaillé récemment
Partagez votre expérience pour aider d'autres utilisateurs.
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
If you are looking for a job that fills your days with lots of activity and loads of things to think about with little or no after hours stress, this is a great place to work. Good people to work for, company stands behind employees and treat them fairly.
Points positifs
Lots of hours available
Points négatifs
Sometimes you feel like you are alone
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Your metrics are used to give you monetary bonus, but these metrics are sometimes out of your control. They don’t like to keep you in the loop, they have poor management, and a system that treats new people poorly. If your metrics aren’t good enough for the schedule you want, you could potentially end up on a really garbage rotation and be stuck with it until the next shift bid process.
Points positifs
Work from home
Points négatifs
Long hours, minimal help from management
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Stressful job with no salary increase, minimum wage, miserable schedule, hard interview for a minimum salary, expectation very high while paying less, work is hard, pay hourly is very low, no respect to workers, no job security
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
The job itself sucked but the management were so great! They were accommodating and understanding. I loved talking with them and knew i could come to them with anything!
Points positifs
Free lunches, hours
Points négatifs
Stressful, call centre environment, tests/marks
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Overall an exciting place to work but Sometimes emotionally stressful. Made some friends at work but answering calls all day could be exasperating expecially with angry customers
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Good place to work. They try to make it a positive work environment. Constant raffles. Contests, trivias etc. to try to get employees engaged and happy.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
I joined Concentrix in January and by mid February they fired me and reason was “this job is not a good fit for you”. I has good csat & good call evaluations and still got fired without any strong reason. Honestly I did like the work but the management sucks and they don’t care about you at all. They literally hire people who cannot even speak proper english and fire people who are most productive. I would suggest not working here.
Points positifs
Pay is kinda good
Points négatifs
Poor management, fired without reason, they don’t care about their employees
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Training goes by quickly. Calls are stressful. Lack of useful help. Write ups and warnings are frequent. Dismissal and attendance policies draconian. Metrics are what matter for job performance. Customer satisfaction only a small part of monthly employee metrics. You can have happy customers, but fail quality assessments. Constant pressure to maintain high metrics scores. The client has a more balanced approach. Would work for them if there are openings. The company newsletters paint a pretty picture of a company committed to its workforce, but the opposite is true in practice. Do not apply if you have a disability or chronic illness. They claim to promote diversity, but will not support these issues with policies and procedures. Staying while I look for something else. One kudo goes to the trainer, and some employees in quality and floor support. They need to develop policies to retain the good staff they have.
Points positifs
Three weeks of paid training.
Points négatifs
Stressful calls, pressure for metrics, lack of meaningful help, nonsensical attendance policy.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
I sign into my phone and get my tools up I've learned how to troubleshoot and fix certain computer issues like replacing hard drives,,memory,hard resets,also learned how to troubleshoot software Gonna skip management lolThe hardest part of the job is dealing with irate customers The most enjoying part of the job is going home
Points positifs
Insensitives for a job well done
Points négatifs
Verbal abuse from customers
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
The only thing worse than the pay is the way employees are treated. No consideration as if dealing with people, more like cattle. They expect premium performance for slightly above minimum wage. Pile on additional responsibilities with rare and tiny pay raises. Permanent mandatory overtime. Even with exceptional performance, they pull dirty little moves to deny performance bonuses. Horribly disorganized, between difficult to nearly impossible to get anything corrected when they make one of their non-stop errors - some of which are too conveniently timed to legitimately be errors (causing bonus denial). This place is an absolute last resort. The upside being they'll hire anybody because of their massive turnover. People flee as soon as they have the option or go on to help them do this to the new hires.
Points positifs
Basic medical and dental after 3 months
Points négatifs
Everything else
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
This is the worst company to work for. No opportunity to grow and so much partiality. Its waste of time. The system and everything sucks here. Useless company
Points positifs
No pros.. worst job ever
Points négatifs
All cons
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Typical call-center work. Their clients are typically the type of dirt-bag corporations owned by billionaires that exploit people on a global scale. If you've ever felt like a number at a company, well here you're just a number in a company that's like a parasite to the actual company. You're nothing and always going to be nothing. Your job is to be a lying robot designed to get people off the call as fast as possible. Never ever do what you'd think is right for the customer or the client. Time is money and there's no place for empathy. There are people who can do it and are even happy there. I would say they are in the same ratio as people who are psychopaths. Most don't enjoy their job here.This place is an excellent 'safe' place for anyone who's part of the LGBTQ+. However, most of these individuals (as well as many others there) are really smart, hard-working individuals that are truly undercutting their value by working here. They have so much untapped potential going to waste, not realizing the rest of the world really doesn't care about that part of their life. This company doesn't care about anything other then $. If you think they're doing you right, it's because they're exploiting you. Supervisors are absolutely ridiculous. It's a position that ranks right up their with head potato-peeler. But for many, it's gone right to their heads. Sadly, most of them actually could do better for themselves elsewhere, but this is such and easy ego-boast. The best thing about this job is being friend to people and really developing an awesome customer relationship. - plus...
Points positifs
No physical work. Just deceive people
Points négatifs
Possibly hate yourself.
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
This place isn't friendly. Got into an accident while otw to work to swap computer Becuase it kept crashing n i got badly hurt. Called management n let them know i wouldn't be able to be taking calls for a few days due to that and they fired me with no compassion. The pay was horrible for the amount of work they wanted u to do. Not worth it at all. Maybe if ur desperate to work.
Points positifs
Lead was great
Points négatifs
Pay sucks. Work load isn't worth the little pay
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
A good place to work, the opportunity for job advancement, and decent hours most times. I got promoted twice in less than a year including job raise.
Points positifs
Career advancement
Points négatifs
Compulsory OT sometimes
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
getting $16/hr and benefits is great But it is not worth the mental damage it does to you. They care about statistics and thats it, it will ruin yo.
Points positifs
16/hr
Points négatifs
The worst shifts unless you have seniority, the older workers can barely even type and they get treated like royalty, management will never help you succeed or get a better position, you are treated like you no nothing regardless of your experience, it is a literal fight to book time off, systems crash all the time, WFH there is no communication, Working in office is a toxic environment and is like a highschool drama series
Avez-vous trouvé cet avis utile?
Équilibre vie professionnelle/personnelle
Salaire / avantages sociaux
Sécurité de l'emploi / évolution de carrière
Direction
Culture d'entreprise
Poor sick / time off benefits, pay is not great, ridiculous process for calling in sick, unpaid time to sign into your system each day (5-10 minutes), micro-managed (6s late from a break will cost you 'absence points' which will end up counting as unpaid days), etc. Just not good quality job.
Points positifs
None
Points négatifs
Lots
Avez-vous trouvé cet avis utile?
  1. Avis d'employés