Concentrix - Avis

Trouvé 1 626 avis correspondant à votre recherche Voir les 21 316 avis
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5,0
Equilibre vie professionnelle / personnelle
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Culture d'entreprise
Concentrix a wonderful place to work
Customer Care (Ancien employé) –  Chatham-Kent, ON21 mai 2019
Concentrix was a wonderfully supportive work environment filled with a lot of help and guidance. I unfortunately moved and could not commute there anymore but it was great while it lasted.
Points positifs
Supportive Staff
Points négatifs
Difficult Customers
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1,0
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Would never work there again
Advisory IT Specialist (Ancien employé) –  Bellwood, ON21 mai 2019
Very strict. environment is pretty good but feels like you're being monitored every time you take a chat or call. Never working at a call centre again
Points positifs
Incentives
Points négatifs
Not enough pay, restrictions, stressful, lazy job
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2,0
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Good for a starter job
Customer Service Rep (Ancien employé) –  Oshawa, ON19 mai 2019
This job is boring, however; it is a basic and easy to learn job. Good for full time hours and over time. Great starter job. Management is hit or miss like any other job. Good job security if you don't call in sick or late often. Made a lot of good friends working there. This is a job for those who are not phone shy.
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5,0
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Productive and ambiance is very good.
Travel Account Specialist (Ancien employé) –  National Capital Region17 mai 2019
Love the management and all the people.
Recommending this company because it's a company that will lead you to reach your goal at most. They will build your personality to be a better person and employee.
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4,0
Equilibre vie professionnelle / personnelle
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worked for them over a year
Resolution Specialist (Ancien employé) –  Welland, ON16 mai 2019
worked for them over several years. Met great people while working there. They have a great training program that gets you well prepared for going onto their call centre system. They have a great support system set up for helping people with questions or additional help when ever needed while working.
Points positifs
great work life balance
Points négatifs
can't think of any
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4,0
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Was a fun workplace
Customer Service Representative (Ancien employé) –  Riverview, NB14 mai 2019
I enjoyed the job it self, I also really enjoyed the management team. I had a great time working for them. They were very understanding and personal able. The benefits could have been a lot better.
Points positifs
Incentives
Points négatifs
Benifits
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3,0
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Not a positive work environment
ONSTAR advisor (Ancien employé) –  Oshawa, ON14 mai 2019
So when I was working here I was diagnosed with social anxiety... after doctors appointments and bring put on a new medication I took 3 days off for myself I went back to work with a doctor note just in case any questions were asked. After that on a daily basis I was having a hard time with my team leads and management. They make me feel uncomfortable and have only made my mental state worse since returning to work. They make it out to be a problem that I was diagnosed with a mental illness and i do not feel comfortable to work in that building. They watch my every move almost like their waiting kn me to do one thing wrong to fire me. Managment has not once asked if I was okay or even offered to maybe accommodate my scedule. The place is a joke and such a toxic work environment. The work perks are not as good as they tell you as well with how they scedule and give away vacation. Favouritism is deffinely a thing in that building.
Points positifs
Always hiring.
Points négatifs
Long hours, unpaid breaks, last minute scedule changes, exoensive lunches, toxic work environment, favouritism, cafe is expensive.
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2,0
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Not the best, good if youre looking for something temporarily
Customer Service Sales Representative (Employé actuel) –  Oshawa, ON12 mai 2019
Too many rule changes since it isn't unionized, can change how the incentive works on a dime and it's very boring job, the only good thing is the coworkers are cool and nice people
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1,0
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Management is terrible
Ambassador (Ancien employé) –  Oshawa, ON12 mai 2019
Worse job I’ve ever had. Most people don’t last more than 3 months after training. Team Leaders hate their job and openly let their employees know. Don’t sit in the front aisle or management will throw items at you while you are getting yelled at by customers on the phone just for laughs!! Never seen so many people literally break down and cry. All for 14.00 per hour.
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3,0
Equilibre vie professionnelle / personnelle
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Very laid back
Call Centre Agent (Ancien employé) –  Hamilton, ON11 mai 2019
You can snack whenever you want and you get long hours which means higher pay, and everyone there is super friendly. However, you barely feel like you have a life and its hard to get a decent shift that you actually like because only people who were actually there for a while getting the upper hand in bidding for shifts. Also, if you advance to a higher department, the pay barely goes up
Points positifs
friendly staff, laid back environment, sitting down, snack whenever you want
Points négatifs
long hours, no life, bid for hours, barely any room for advancement
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3,0
Equilibre vie professionnelle / personnelle
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worry more about time and not their people
Technical Support Representative (Ancien employé) –  London, ON6 mai 2019
I did not like working there
management was only worried about their job
it was not fun to work there
was going to work it was very dirty and it was never dusted
going home
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1,0
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Advisor
Member Services Advisor (Ancien employé) –  Oshawa, ON6 mai 2019
Answering two to possibly three calls minute and some, co workers treat each other absolutely terrible. Such a negative environment to put yourself in for only $14 an hour, forced long lunches unpaid, all breaks unpaid, just brutal
Points positifs
Nothing at all
Points négatifs
Long hours, unorganized, terrible management, negative co workers
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4,0
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Friendly workplace
Technical Advisor (Ancien employé) –  Hamilton, ON3 mai 2019
- The company ensured to have a paid pre training for employees three weeks before even starting the job at all which ensured for good performance at work
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3,0
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Poor workplace culture and salary
Sales Representative (Employé actuel) –  Oshawa, ON3 mai 2019
No room for advancement, hired at maximum cap for hourly pay, no bonus or increase YOY. Workplace culture lacks motivation, management team is awol if you require assistance
Points positifs
local
Points négatifs
pay, management feedback
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5,0
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Great employees and management
Customer Service Representative (Employé actuel) –  London, ON2 mai 2019
Answer in-coming calls about billing, activations, up-grades.Our management team is amazing! Always finding fun ways to stimulate their employees for sales and peer recognition. Our company is about working hard, having fun and togetherness. One of the hardest parts of my job is handling passionate customers. But I found that sometimes all you have to do is let them vent, sometimes that is all they need.
Points positifs
cell phone discounts
Points négatifs
Angry clients
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4,0
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productive workplace
Customer service Agent (Ancien employé) –  London, ON2 mai 2019
productive workplace with amazing people. you are treated like family here. productive workplace with amazing people. everyone willing to support. good
Points positifs
lunch
Points négatifs
hours
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2,0
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getting yelled at allday long
Customer Service Representative (Ancien employé) –  Peterborough, ON1 mai 2019
the money was ok but the worst part was getting yelled at allday long by people when it was not your fault. on the positive side you got to here some really stupid problems.
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3,0
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Convergys is no longer in business
Intranet Web Developer, Database Debugger (Ancien employé) –  Calgary, AB29 avril 2019
Converges is no longer in business. It has been bought by Concentrix and the management has changed.

This review does not reflect on Concentrix. I haven't worked for Concentrix before.

Convergys was a good company. In my field there wasn't much room for growth because the company specialized in something quite unrelated to my field.
Points positifs
Nice company
Points négatifs
Got bought out
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2,0
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Not recommended
Apple Care Trainer (Ancien employé) –  Greater Sudbury, ON28 avril 2019
Hard to balance life work with over 55 hours expected per week, paid for 40.

Sudden changes, often unfounded.
It can be the best job if you unite the best people but due to its structure it take one higher up bad apple to rot the entire branch.

Expensive health cover got overwhelmed but the amount of medical leave request during the year of change of management and started refusing every support presented to them.
Points positifs
You get to clean your house during breaks
Points négatifs
You never get to take a break.
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1,0
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management need some change.
Customer service - Fraud Analyst agent (Employé actuel) –  Riverview, NB28 avril 2019
the salary doesn't match at all the work they made us do and that's not fair. And the management, some Team leader needs to learn how to correctly do they job.
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3,4
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3,3Équilibre vie professionnelle / personnelle
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