Made an online comment suggesting something might be inappropriate about a race. (Note: this race is part of my family) Made further reply that yes it's a horrible idea, not one that I condone, but historically it's happened before. Someone didn't like this idea, looked online hard enough (face it, was embarrassed to work for this company) to find one business site that had my name/employer. Contacted with this, they immediately erased had my work-at-home computer and fired me. There was no, let's bring you in and have a discussion. You're fired. This happened to male worker I knew who didn't do what a female co-worker wanted, so she pulled the harassment card out and had him fired. ...later they rehired him. They want to be seen as an upstanding and unprejudiced employer, but truth being told, they are ethically corrupt and only do it because they do a wonderful job of exploiting any marginalized group for their own profits. There a pile of great people of different races, religions, gender-orientation, etc that have been underpaid for what they're worth for years there.Réponse du 2 septembre 2020
Better pay. Empathy for agents on the part of management and HR reps. Not messing up agents' pay frequently. No forced overtime. Management that is willing to actually work with the agents to help them improve, not just send them emails with a laundry list of things to improve. Actually sitting down to help them.
Oh yeah, and they could treat agents like human beings with actual lives outside of work. There was absolutely no work/life balance.Réponse du 20 août 2020
They don't uphold there agreements for 1 and a laundry list of other things including what I have already mentionedRéponse du 8 avril 2019
Its takes over a week... you get an intervoiew and then you go in for an hour or two without pay to do some quizes and answer some questions. They hire in groups so you have to wait for the learest start date.Réponse du 15 mars 2019
Une vérification des antécédents criminels est-elle nécessaire chez Concentrix?Posée le 24 janvier 2018
Yes they do! And the hiring process is ridiculous! The background check wants to know EVERYTHING about you, down to your type of underwear! For a minimum wage job!Réponse du 13 mars 2020
How do you handle an unhappy customer?
Examples of how you turned an unhappy customer into a happy one?Réponse du 6 septembre 2018