Understand medical conditions. Stop treating employees like absolute dirt.
Treat employees as human beings, NOT dogs!!
Hire someone who is in need of a job.
Stop hiring time passers .
More of a living wage and benefits.
Keep the shifts to 8 hours per day. Higher hourly rate - perhaps after 6 months. This would encourage employees to stay.
Réponse du - Business Specialist (Former Employee) - London, ON
Stop screwing you employees and give them a decent wage.
Réponse du - Technical Support (Former Employee) - Chilliwack, BC
TL's need to learn how to treat their staff with respect. Chastising and disciplining them in front of everyone is unacceptable. Taking their mood swings out on the staff is also unacceptable. They have excellent knowledge but after training is finished staff become afraid to ask questions because they don't know if they will be answered or if they will be snapped at. TL's need to treat their staff with the same empathy, care and respect they expect the staff to treat the clients.
Be more flexible and understanding
Better help when a advisor's ride is no longer available because of emergency situation.
Some of the team leads think no end of themselves.Specially the one from South America. She one day even addressed the Principle rep in a very rude and condescending attitude in public. If this is the way she treats her Principle then one can only imagine how she treats the rest of the staff.
If Concentrix wants to improve then they have to start taking action against such people. If they do not then they can keep on training new batches every month.
Moreover there is reason to believe that they fire people before they are eligible for benefits. That may be one of the reasons for this non stop hiring and firing